AposReviews of apos.audio

Good selection and great customer support.

Apos Audio has quickly become my go-to store for audiophile gear. Buying high-end headphones, DACs, and amps can be intimidating, but Apos provides total peace of mind. Their customer service team is incredibly responsive and knowledgeable, and benefits like free US shipping and automated tariff handling make purchasing effortless. Everything arrives safely and well-packaged. I highly recommend them to anyone upgrading their audio setup!

Amazing support and knowledgeable about the products. Troubleshot my concerns and I had a great experience talking to them

Solid site for hifi gear. Have ordered a few different upgrades to my setup through them. When spending as much as you do on audio gear, it's good to know if the seller is reputable or not. I've messaged their support and they've responded quickly, although I haven't needed any warranties handled through them yet. Shipping generally takes a bit, but tariffs are covered and free shipping in the US at least. They seem to be making some collaboration products which have been getting decent reception online. Happy to support a company that actually cares.

My order sat for about 4 days until I got a shipping notification, then over a week of transit since it was shipped from China. No delivery notification when it arrived either. Product was as expected and packed well. No other complaints.

Bought a pair of Apos headphones. Stellar audio quality, horrible form-factor. Pads did not stay on the headphones, nor did replacement pads. The wire into the headphones has a stupid, proprietary twist function. It may be why the wire broke, a few months in. If I wanted to replace it, Apos was the only option. If you are looking for quality headphones, look elsewhere. Customer support was worse than the above.

Order a pair of headphones from them, they sent the wrong ones. Nobody answers the phone, the chat doesn't work so I emailed them. They never got back to me. Currently wait for Paypal to resolve.

Great company for hifi audio products, have ordered a few times over the years. Their support team is great and communicative. Some items can be randomly backordered, but that's normally due to a shortage from the manufacturer.