Aplus InsuranceReviews of aplusinsurance.biz

Great customer service.

I will refer A+ to other customers. I Sabrina Buford" love the service, everyone is very nice, and respectful. Also every time when I call A plus" someone always answer the phone. They never puts me on hold, they always connect me to the person" who I asked for; which is Mr.Marco" he's always available, if he has a client in the office; he'll state that he will have to call me back" which he always return my calls. Mr.Marco" and the others employees; always Excellent, Polite, Professional, and Respectful.

The agent has very good customer service skills

I’ve been with A+ since May 2019, and my experience has been nothing but positive from day one — all because of one person: Jaqueline (Lakewood Ave location). She is damn good at what she does. Her customer service, professionalism, compassion, and consistency have never wavered in the six years I’ve worked with her. Anytime someone I know needs insurance, I send them straight to Jaqueline. She keeps it real, she listens, and she always makes sure you’re taken care of. I genuinely hope A+ understands how valuable she is, because her level of care and dedication is unmatched. So I wanted to take the time out and leave this detailed review about her profesionalism & customer service to show my appreciation. Becuase she always took the time out to handle my insurance questions. Thank you as always Jaqueline 🌻

Everything was awesome

Always nice and quick response for my request. Renewal policy estimate and information provided on time and quick reply for my request of copies of COIs.

Araceli was great!

The representative should have noticed from my file that I still had coverage left with them. Instead she issued a policy which she then had to cancel. Then issue another one for the future dates of the coverage. Also, the agency fees seem to be steep.