Frankie
Choose another Remote Desktop app!
This is probably the worst review what i have ever written. I bought 5 year plan from stacksocial.com. The reviews dont show up on stacksocial so AnyViewer must have hidden them, so need to warn people elsewhere. I have tried the product on PC laptop, iPad and MacBook Pro. The main problem is that the connection is not stable. Connection was also very slow. I have a server at home (minipc) with Windows 11 installed, so the computer is on 24/7. Home internet connection is 1000 MB / 1000 MB. I tested the connection at home before i left for the trip. It connected as it should. Problems started as soon as i tried to connect from my laptop to the home server while travelling (my internet connection was 400mb so fast enough). Home server is always on and AnyViewer app is opened but cant connect. I tried again later and then the connection worked. Then next day the connection did not work again. This is so frustrating. All devices had the same problems when i tried to contact the server. I had RemotePC before AnyViewer and it always worked. Never had a connection problems. Another problem is their customer service. I contacted (19.2.2025) customer service about this product not working. I have tried to solve the problem myself without success. I got answer from the customer services: ”We typically respond within 24 hours”. Now its 28.2.2025 so after 1 week and still no answer so they also have terrible customer service. I removed this product from all devices. I switched back to RemotePC. Everything is working again perfectly. I do not recommend this product under any circumstances. I feel cheated. Try RemotePC instead. That is at least a fully functional application. Easy to use. The first year is also cheap, less than $5.
Response from AnyViewerApr 24, 2025
Hi there, We're really sorry to hear that AnyViewer didn't meet your expectations. Regarding the connection stability and latency issues, we've been continuously working on improvements. It seems you might have encountered a rare situation, and we apologize for that. The good news is that we've effectively resolved these issues with our recent updates. When it comes to customer support, we always aim to respond to every issue within 24 hours. It’s possible your message didn’t reach us properly, and we're really sorry for the trouble that caused. If you ever run into anything else or just want to reach out, don’t hesitate — we’re always here and happy to help. 💬😊 By the way, if you're not completely satisfied with your current plan, feel free to reach out to us at [email protected] for further assistance.



