Started out great, everything was good, good prices and good support. After being with them for around a year it's been downtime, downtime, downtime and even more downtime. Livechat hasn't been online for 2 months, tickets take ages to get answered and support is generally horrible.
This will soon go out of business for sure. Avoid this host.
MA
Marcus
Data corruption, incompetence, and more
Anvilnode has disrupted my server multiple times in the two years I've been with them. Here's a short list of the things they've done:
- Suddenly removing two-factor security from my account after an unannounced panel upgrade
- Suddenly removing the MySQL database from my server for no reason
- Custom subdomains for the server ceasing to work for days
- And finally, the reason I'm writing this review, irreversible DATA CORRUPTION. Anvilnode allowed the node my server was running on to completely run out of storage space, leading to everything from player data, world data, and plugin data corrupting while trying to save. After going back and forth with their support for a MONTH, NOTHING came of it and no backup was restored, my questions ignored several times.
Avoid at all costs.
AN
Anashi _.
TERRIBLE EXPERIENCE NEVER USING AGAIN
If I could give lower than 1 star i would have,
If any of you are planning to host a server, don't even bother getting it from AnvilNode. Just use ExtraVM. AnvilNode's "24/7 Support" is actually a "1 week to reply 1 ticket" support. Awful experience. After paying for a server in Singapore, I was then only told that they ran out of stock for servers in that region. Why am I not told about the stock status before I make the payment !? Not only that, I then open a ticket to ask for refund as I cant request to cancel a server that is not "active" yet since they "ran out of stock". My ticket was replied after 5-7 days and they told me to wait for the server to get on and then request for the cancellation. Okay that seems fine. As soon as the server gets on, I request for a cancellation. But it just goes worst here as I only realized that my cancellation was REJECTED as my "cancellation reason was invalid". Not only that, they did not give me a notification or email about my cancellation being rejected and all I can is wait for my $8 to be taken from me as my servers end date is tomorrow.
All in all,
Terrible support,
Terrible host,
Terrible Management,
Basically a scam.
Don't even bother getting a server from them.
Shameless promotion for another host which is ExtraVM which did me so well. They helped me with my technical issues, support does not take an entire week to get a reply and performance was great.
To the owner and staff of AnvilNode, you guys are nothing but a waste to this world
AB
Alex B.
Just bought a 3gb ram server
Just bought a 3gb ram server, i wont get any email with my log in credentials for the server and the support whose ''Online'' hasnt answered for 3 hours. I would absolutely not recommend. Please chose another site to buy from!
KI
kirin
server worked fine for the first few…
server worked fine for the first few months but the past month Ive been getting some sort 'authentication failed' error on my panel.... they claim to have resolved it but it keeps coming back. also ticket responses have been getting awfully slow which was not happened before new year
MA
Marc
I’ve been with Anvilnode for over 2…
I’ve been with Anvilnode for over 2 years and I’ve had over 5 different servers with them. For the pas years I’ve received outstanding support and the performance of the servers was unbeatable. I’ve rarely had any issues and the communication from Anvilnode has always been really good in terms of server migrations, IP changes or planned downtime. Even when issues did occur, such as a DDoS attack or outage, Anvilnode would communicate this with myself or my team (even though we didn’t notice). I appreciated this. I truly felt like the company cared about it’s customers and providing a high quality service. I felt appreciated being their customer.
But… What happened in the past month or 2? Anvilnode went from being a high quality provider to being an awful company. I’ve had several HOURS of downtime the past month without ANY communication regarding this. Additionally, Anvilnode decided it was completely ok to change my IP and migrate my server without any decent notice upfront. They also made the great effort of removing all my Multicraft subaccounts causing my staff to not have access to the panel, again, without decent notice. I don’t know what happened but it simply feels like it’s a different company.
The last straw was me not being able to pay an invoice on their billing area due to it being too slow. YES, you heard that right… A site of a hosting company that cannot load in a decent timeframe.
Farewell Anvilnode.
NN
nero N.
bad beyond all recognition
we at technology rails have experienced nothing but troubles here at anvil node, and feel that the lack of support is also to blame for the issues. Not once has this host done anything good for us in the time we have been with them. and this isnt the first time i personally have had issues with this host eather. i would suggest to stear clear from here, as this host may be well priced, but they will delete your information and anyone who has access to your server. let me also add that they have cleared all the staff of our server as well as passwords preventing us from doing our jobs on the server for any maintenance whatsoever. as a long time server owner and admin, i can say, i have never had such crappy service and poor customer support. this company doesn't even deserve the star i have given it, as a matter of fact, they deserve negative 5 stars
SS
Shit S.
Not the Best Host
Not the Best Host, Very werid and unfriendly panel/
Response from AnvilnodeJul 14, 2018
Hello,
Thanks for your review. Would you mind elaborating what aspects of the panel you find unfriendly/weird. We utilize Multicraft as our control panel. It's the most popular panel and most of our clients seem to be able to handle it just fine.
Feel free to contact me at [email protected]