Antonline.comReviews of antonline.com

Their shipping policy is, apparently, that you MUST be home to sign for a shipment. No leaving a signed delivery attempt for the driver the following day, no redirecting the package to a carrier facility for pickup, no way to simply release responsibility and have the package left at your doorstep. If you can't be there during the work week to sign for a package, it will automatically be shipped back to antonline and you'll be charged a 15% restocking fee, which is absolute BS. Even if you call them directly, there's "nothing they can do" about it despite UPS saying otherwise. So, because I'm being held hostage against paying a $100 restocking fee, I had to take a half day of PTO to sit at my house because I, like most, work and am out of the house during normal delivery hours. It would be extremely useful if they would let you know about such a ridiculous policy ahead of time, but there is no mention of this shipping policy anywhere on their website. So, if you plan on purchasing from them, make sure you'll have someone home 24/7 or that you order it in the middle of the week with the hopes of getting a Saturday/Sunday delivery date. Ridiculous. Worst part about it is I had to pay $56 for this asinine shipping.

Would give ZERO stars if possible We purchased two gaming monitors and an Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer, spending almost $2,500 in September of 2021. Come December the computer would blue screen and restart- updated drivers and thought it was ok. In April 2022 the entire Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer became completely useless. We have now invested ANOTHER $2,000 fixing and replacing its parts ourselves because the "CUSTOMER SERVICE" at ANTONLINE is a COMPLETE JOKE- they replied once to an email and brushed us off completely, and now HAVE IGNORED our emails and requests for them to HONOR OUR ONE YEAR WARRENTY. Brian Cox, the supposed support manager has done nothing but blow us off. Currently looking into legal action against company for refusing to honor the warranty. If you are thinking of purchasing anything from here, don't. Run away and spend your hard-earned money somewhere that appreciates its customers and does the right thing. We are left with nothing but complete disgust for this "company".

I placed an order on Feb 7, 2022 for an Intel EXPI9301CTBLK for $33.99. My card was charged the same day, then returned back to my card the next day. I sent them an email asking where my purchase and shipping info was on the 10th and received no response. This was before I noticed the return posted on my CC. Now the price is $69.99. No explanation, they just don't want to honor for the price that was posted AND that I paid. Will NEVER recommend or purchase from again.

purchased a console bundle on this site, but they failed to either ship the console or UPS lost / stole contents / or damaged the box on the way. Antonline phone support is friendly but can't help and ask you to email their support email. Contact with their support email has the slowest turn around ever and reply back with the most generic reply backs get away with their scam operation and / or wont help you in any shape or form. I now know it is not worth the risk EVER buying from this company again, BUYERS BEWARE!

Didn't realize this bundle was super overpriced so I tried to cancel the order 10 minutes after I ordered but antonline didn't let me do so. Now when I try to return it, they are charging a 15% restocking fee. Very disappointed as a long time customer of antonline. Will change review if this is fixed

I paid for the product so I expect it to be shipped in a timely manner. After it wasn't I then messaged them asking when will it ship? That's it... So they cancelled my order and said it was my request... Worst experience of a lifetime

15% restocking fee on sealed items. Avoid this kind of service. Very slow customer support, waited 3 days and did 2 phone calls to get an answer. I really doughty that all reviews here are real.

Antonline think people stay at home 24/7 to wait for a package. That we have no job and we are glued to our house. So I missed the UPS delivery because I was at work. So I called up UPS and ask if I can pick it up at one of their store. So they told me that Antonline disabled all options. Basically the only way to get the package is to sit at home and wait for it. From 7 in the morning to 7 at night. So I tried to call Antonline and they said they can’t do anything about it. Worse online store ever!!