ANSgear.comReviews of ansgear.com

Ansgear must think we are stupid. I was very close to pulling the trigger on a Ninqa Pro v2 regulator. Here is my problem with them. The std pro v2 has a steel bonnet, Ansgear's description says it comes with a aluminum bonnet. The aluminum bonnet makes it a pro v2 ultralight. A marker tank threads are aluminum, aluminum to aluminum will sieze and gall unless you use antiseize. Not desireable by any means when using hpa. Buyer beware!

Ordered 2 online packages on the 28th of April , still have not arrived , I’ll be sending them back for a refund if they ever arrive and I’m going to update this review when I get my answer and post the screenshots so everyone can see that this company is a joke and they do not care they do not help with these situations. They just want you’re money and when they get it you are irrelevant 💯 screenshots coming

Shady business practices and false advertising. Purchased a new Ninja air tank. Received a tank with 11/21 born date (1 year old) even though it's advertised as new/5 year hydro. Was told their internal "policy" is that tanks are "new" as long as it's within 1 year of born date. Offered refund, but at my expense of shipping it back. Look elsewhere for gear. Plenty of other paintball stores online that would at least offer some kind of discount for an old tank.

Shipped me broken tank Worst costumer service all the way up to the manager they talk down to you they talk over you they make fun of you and do not stand by their word completely heart broken I loved this website but I will not be treated like a child. All I wanted was a fixed tank and instead got nothing but rude remarks and aggravation so upset

Terrible customer service and slow shipping. Ordered a tank described as hk army doom tank "neon green". First tank they sent me was the wrong tank (hex, not doom and not neon green) I told her if the doom one isn't neon green to send me the white one. After getting ahold of their customer service "Jesse" she informed me that I have to send it back in order for them to get me the tank I paid for, even though I had another order sitting at ANS  and asked her to put the correct tank in with that order and a return label, then I would ship the wrong tank back after I received it, plus I told her if I didn't send it back they could just charge me for it. I also told her I do not have a printer. She ignored my all my comments and emailed me a return label. So once again I contacted her telling her "I'm not buying a printer because of your mistake". She then informed me that she called a shipping place and had them print the label for me, alls I had to do was drop it off. I had to make a special trip to town to get this shipped back (almost 30 miles out of my way) got there and they charged me for the label. I went home and emailed her to just refund my money and I'll order from someone else (which was also ignored by jesse). So took 3 weeks to get the tank that I told them to refund and it came in the same green as the other one 😡. They have all these great words on their website "our main goal is the satisfaction of our customers." "By shopping at ANSGEAR.COM you are assured high quality customer service." "RELIABILITY At ANSGEAR.COM, your satisfaction is of utmost importance to us." (yet everything I said or asked them to do was completely ignored). "PLEASANT AND EASY SHOPPING Experience" (100% the opposite of what my experience was). Wasted my time and money and doesn't listen to customers at all. They just do what they want. Shop elsewhere like Lone Wolf paintball

Ans system auto fills address. So they ship packages to wrong address. Twice now even after calling and trying to correct the issue. Terrible customer service.

I ordered over $1,000 worth of gear. First, some of the order was on back order. I received my order with out the jerseys I ordered. When I called,I was told the jerseys were on 2-3 month back order. The pants we ordered didn't fit even though we used their size chart. Had to return the pants. Then we took one of the markers we ordered out to paintball.No pressure, balls would not fire. Called their customer service. They said since I loaded paint, even though the paint did not fire,it was a used gun and could not be returned. They tried to force me to return the marker to tippman for repair. They finally agreed to allow me to send it back to their facility for a tech to look at it. They have had the marker for 9 weeks. They said they get so many defective markers returned every day they can't tell me when my marker will be repaired or replaced. They tried to convince me to take back the broken marker and deal with tipmann. Don't do business with these clowns. They will take your money, sell you junk, and leave you with the junk.

Sent us defective gear. Got the RMA from th assuring me we would get a full refund. They ended up charginge a restocking fee to return totally defective equipment. Having to file a complaint against them to get the rest of my money. The paintball arenas in our area all warned us to avoid them due to this practice of theirs. Save yourself a headache and buy from someone else.