Anna Maria VacationsReviews of annamaria.com

STAY AWAY!! Corona Virus kept us in home quarantine. Anna Maia Vacations would not reschedule our rental as they said they were open. Profit over people. Keep that in mind if you rent.

STAY AWAY! I wish I could give a Zero. We booked the same large 14 person home as years past for our upcoming Spring Break trip for March 21-28, 2020. We have been carefully watching the news regarding shut-down of the island due to the novel COVID-19 Outbreak. The US State Department has issued a world wide level 4 - Do not travel advisory- due to the outbreak. The White House has issued guidelines from March 16-31, 2020 to avoid gatherings more than 10 people in public or at homes and to avoid discretionary travel of any kind. The State of Florida, the city of Anna Maria, and the county of Manatee is under a State of Emergency. Restaurants and beaches are closed and the grocery stores have limited supplies. Our towns have issued a city wide lock down where we can not leave our homes except to get food or medicine. We physically can not use the home due to a situation out of our and their control. Many other rental companies on the island have made public announcements they will issue full refunds for anyone traveling. Anna Maria Vacations is NOT willing to offer any refund for our reservation of over $7000. We asked to move our funds to another date in 2021 or for a full or partial refund. They will not accommodate or talk through any option. Please DO NOT rent from this company. They are NOT socially responsible nor do they care about the safety of others. They have been incredibly rude, unaccommodating and unwilling to do the right thing for their customers during this historic State of Emergency in our country.

Every year we rent a property on the beautiful island of Anna Maria. Usually staying for four weeks. This year we booked through Anna Maria Vacations.com We asked the agent when we booked and paid for the rental one year in advance to let us know if there was any building work near by before we arrived. Needless to say they didn't and low and behold when we checked in we had not one but three major building projects under way either side of the property. We had radios blaring out, nail guns banging constantly, cherry pickers and bulldozers beeping and honking as the moved around and the constant followup cement trucks and tradesmen arriving and departing. We asked to move but where told the agent had no other similar properties but offered a 20% refund of our rental fee. In hindsight what we should have insisted on was a full refund so we could book with someone else. Regardless We then tried to book another property for next year but wanted to get what they usual offer as advance discount on their Black Friday deal. There response was we would have to wait until the the offer was released in a few months time. Needless to say we have found the perfect property at the perfect price with another agent and will be going back to the island for five weeks in 2020. All through our dealings with Anna Maria Vacations they adopted an off hand and somewhat arrogant approach to dealing with us. Its a shame they have lost our business due to their poor customer service. Fortunately there are many other good and much better rental agents on the island from which to choose.