Anley IncReviews of anley.com

This seems to be a SCAM! I ordered awhile ago, and im having questions and issues with my order, ive tried to reach out for 5+ days and NO RESPONSE. Today ive tried calling and emailing multiple times and no response. This is getting out of hand! Careful when ordering from them! UPDATE- I received my order, so it is NOT a scam. ALL THOUGH, this was an example of terrible customer service. I tried to contact the team for about 7 days straight, emailing, and calling and messaging on etsy, and NOTHING, until AFTER the package was delivered. At this point i had already had lots of anxiety and stress around this issue needing it for my business, and the damage was done.

I went to Anley website to order a flag but in the Specialty Flags section they sell a Satan flag which made feel disgusted and I sent them a comment in their contact form about it and never received back a reply. I ended up not purchasing from them. I heard other comments that they are based in China. Disgusted customer!

This is NOT an American company - The orders are processed DIRECTLY with a company located in CHINA not California as their web site would lead you to believe - They charged my account as soon as the order was placed - not at time of shipment - I called their customer service number and left a message with no return call - The number by the way is assigned to a residential house not a business location - -When my order appeared on my credit card statement there was an additional surprise charge - I was charged a foreign transaction fee due to the company being a foreign corporation - When I finally received my item it was not as depicted in the description - less quality -I will make certain that I am dealing with true American companies in the future

Every single aspect about my custom flag experience with Anley has been barely passable to poor. First off, the flag arrived over a week past the maximum delivery time, and when I wrote to them asking when it would arrive, I got a cryptic, poorly-spelled message that could be interpreted in multiple ways, that stated it would arrive in 5-8 days from this point (my best guess at an interpretation). It ended up arriving 10 days past that point, which was already the max promised delivery time. I then opened the package, and found a badly-folded, creased flag, with significant printing errors. I checked my jpg of the flag, and it had no flaws whatsoever. The issue is that the black colours fade into the white of the flag, which is really disappointing, and makes it feel like cheap, sloppy printing. Furthermore, the material feels cheap, and is glossy to the point where it reflects light, meaning that colours are not clearly visible. The stitching is also a bright, glaring yellow, which I don't imagine would compliment any flag design, and stands out in distasteful way, if not to call it plain ugly.

Placed order, got a proof email then afterwards crickets... Finally realizing I haven't received my order, sent an email. Got the nonchalant response and typical excuse the order was lost in the mail. Even though I never received an email stating your order is in processing or being shipped. Only options were refund or wait another 3 weeks for flag. So the order was never processed to begin with! Never again order from this company.

I ordered a flag that was supposed to be double-side and made from polyester fabric. What I received was a flag made one side and from thick plastic material like picnic plastic for picnic table and all black on the other side. I couldn't call because there was no phone number on their site. I did message them and now waiting on a response. I want a re-make correctly or a refund.

I ordered a two sided flag but the black #3 is on opposite sides it should be on the same side front an back

Like other reviewers, I ordered my flag a month and a half ago and still haven’t received anything. I emailed customer service to ask where my flags are and they informed me that they were stopped at US customs. I checked the tracking number and the flags were made in China. That’s why they take to long! So just so you all know, this company who brands itself as being pro-America and tries to sell you things on nationalist holidays doesn’t even support our own economy by manufacturing in the US!