customer
BEWARE!
I would NEVER order anything from this company again, as they took the purchase price from my credit card immediately but they have not sent the item - even within their own shipping guideline of 14-21 days. When I requested a refund as AnimalsPlanet obviously did not have the item in stock as they stated (I have waited 30 days now for confirmation of a delivery date), they say that my purchase is still in progress and as the order was processed immediately, a refund is not possible. I warned them that I was going to leave a negative review regarding their ordering process, shipping information and customer service, but I received no further reply. BEWARE.