AngeLinkReviews of angelink.com

Response from AngeLinkDec 19, 2025

We’re truly sorry for the stress and frustration you experienced Nicole — that’s never the experience we want for anyone. 💔🙏 We understand how overwhelming this felt, and we apologize for the communication issues along the way. However, upon further verification, we confirm that all funds were successfully paid to you in full on December 15, 2025. If you haven't received your funds yet, we strongly recommend reaching out to your bank to track the funds. We truly appreciate you sharing this feedback as we continue to work on improving. 💛 Please feel empowered to reach out to our Customer Support team at [email protected] for any additional questions or concerns. We're always happy to assist. The AngeLink Team

Response from AngeLinkNov 20, 2025

Dear Cheryl, Thank you for taking the time to share this. We’re truly sorry for the stress and frustration your family has experienced during such a difficult moment. 💛 Your daughter’s health and well-being should always come first, and we understand how upsetting delays or confusion can feel when support is urgently needed. We never want anyone to feel unheard or unsupported. Your feedback about editing, beneficiaries, and payout timing is important to us, and we want to confirm that the funds raised on behalf of your daughter were successfully released into the bank account registered on file. Our customer care team has been in communication with the fundraiser organizer and confirmed that the funds have been successfully deposited into the bank account on November 19. Please reach out to us directly at [email protected] if you have any additional concerns or issues regarding the funds that have been raised. We’re here to help make this right in any way we can. 💗 The AngeLink Team

Response from AngeLinkOct 12, 2025

Hi Tonya, We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We’ve sent you a request through Trustpilot for more details so we can locate your account in our system. Our policies and payout schedules are outlined in our Help Center and Terms of Service, but we understand that urgent situations can arise. In those cases, we’re always happy to do our best to accommodate special and urgent requests. Transparency and ensuring funds reach the right hands are our top priorities. Please reach out to our Customer Support team at [email protected], and we’ll make sure your account issue is resolved as quickly as possible. We’re here for you and ready to help. The AngeLink Team 💛

Response from AngeLinkAug 27, 2025

We’re truly sorry to hear about your experience, MJ. We’ve sent you a request through Trustpilot for more details so we can locate your account in our system. We completely understand how upsetting this must be and truly want to make things right. At AngeLink, we're deeply committed to transparency and making sure funds reach the right hands. Please reach out to our Customer Support team at [email protected] so we can look into this right away and help resolve the issue. We're here for you and ready to assist! The AngeLink Team 💛

Response from AngeLinkMay 10, 2025

We’re truly sorry to hear about your experience, Lisa. We’ve sent you a request through Trustpilot for more details so we can locate your account in our system. We completely understand how upsetting this must be and truly want to make things right. At AngeLink, we're deeply committed to transparency and making sure funds reach the right hands. Please reach out to our Customer Support team at [email protected] so we can look into this right away and help resolve the issue. We're here for you and ready to assist! The AngeLink Team 💛

Response from AngeLinkApr 7, 2025

Hi Becky Ann, We’re truly sorry to hear about the difficult experience you’ve had — especially during such a heartbreaking time. Our team cares deeply, and we never want anyone to feel unsupported in a moment of need. 💔 We’ve sent a request through TrustPilot for more information, as we couldn’t locate an account under your name, and TrustPilot does not share the email addresses with us. Please reach out to us directly at [email protected] so we can personally assist and help resolve this as quickly as possible for you. We take your concerns seriously and are here to help make things right. With care, The AngeLink Team 💙

Response from AngeLinkFeb 3, 2025

Hi Biljana, We’re truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience you’ve encountered. This is certainly not the level of service we aim to provide, and we understand how disappointing this situation has been for you. Our Customer Support team reached out to you on January 29 to assist with setting up your bank account information, which is required to disburse your funds securely. We received your response on January 30 requesting to delete your account, and our team promptly replied, clarifying that completing the bank account setup was the only step needed to proceed with the release of your funds. Additionally, on January 30, we made a follow-up call to offer direct assistance with the withdrawal process. During that call, you requested to have the donations refunded instead, and we are here to support you with that request. We genuinely regret any confusion or frustration this may have caused. Our goal is always to make the process as smooth as possible, and we’re committed to resolving this matter to your satisfaction. If you’re open to it, we’d love the opportunity to speak with you again to ensure everything is handled properly. Thank you for your feedback—it helps us improve. Please feel free to reach out to us directly at [email protected], and we’ll be more than happy to assist you further. Wishing you all the best, The AngeLink Team

Response from AngeLinkJan 16, 2025

Thank you for taking the time to share your feedback, Jennifer. We’re deeply sorry for the frustration and inconvenience you faced during such a challenging time. Providing reliable service is our priority, and we’re committed to making things right. Please reach out to our customer support team at [email protected] so we can investigate further and work on resolving this for you. Your feedback matters to us, and we’re here to help find a solution. The Angel Link Team 💙