Angel Heart BoutiqueReviews of angelheartboutique.com

Like other reviewers, I was excited to see so many great options in larger sizes, however the inability to return or even exchange something for a different size is RIDICULOUS in an e-commerce world. I have left voicemails and sent emails (48 hours reply? NOT) and they are to no avail. There is ZERO customer service and I strongly advise buying with extreme caution. If you ever waiver between sizes, don't do it. If you buy two of the same thing to decide on a size, you won't get to return the one that doesn't work for anything but a "store credit." And that's if anyone ever replies to you. Good luck with that. Off to report them to the Better Business Bureau....

I had not read the return policy prior but still returned the items figuring credit would be better than the items I bought which were too small (size chart is incorrect). I had tried calling their number which instructed me to email them. No reply. I paid to mail back items, only to have them remail the items in the same package back to me!! No explanation, nothing! This company has no customer service which is a shame because I think the clothes are decent quality. I'm out all the Christmas money gifted to me ($250) Stay far away from this company with the cute little family from Edmund Oklahoma.

Should have checked them out before I ordered...now I am probably out $125... Ordered three blouses. When they arrived, they were pretty...but SO much smaller than the website's size chart stated, it was ridiculous. All three shirts were ordered in a size that said it had a 42" bust...but I could barely squeeze them over my 37" bust. Got on their site to start a return, to discover that they ONLY issue store credits, no refunds....and the shirts I ordered are no longer available in larger sizes (that I would have to guess at anyway, since their size chart is bullsh*t). I sent them an email about this, they said they would get back to me within 48 hours...but from the other reviews I've read here, I doubt that and am concerned that they won't even come through with the store credit. Total scam. Stay away from them.

Ordered 2 blouses, 1 medium, 1 large - neither fit. Even if they had fit I would have returned them. Very cheaply made. I cannot imagine they would make it through a wash. Of course, no money back - only store credit. Boy was I stupid! quality is terrible....don't buy here.

I want to make a purchase but have questions before ordering. I left a message on their website with their promise to get back to me within 24-48 hours but did not. I called and left a message. I asked for assistance on their Facebook page. I own 2 businesses and am the founder of a nonprofit organization and I must say this is the worst example of customer service before the sale. No response gives me no confidence, and after reading the other reviews about Angel Heart on Trustpilot, all of my apprehension has been confirmed. Too bad, I liked the fashions shown. What a shame.

I ordered online from this company, via a Facebook ad. Wow, not what I expected to encounter in terms of lack of customer service. They sent me a product that is 4 inches smaller than what they themselves published on their site. Then expected me to fill out an archaic paper return form and pay for shipping myself-- when they gave me faulty merchandise to begin with. No refund of money, just a gift card to come back to them and maybe go through the same experience again and again and pay my own shipping. Not a company I can ever recommend. Oh and if you confront them on Facebook, they just block you and delete you from expressing your opinion and experiences with them. So sad for those who will be taken by this company. Update-- this company has changed their business name to Life is Chic and also their Facebook page, etc.

I did not want to even give 1 star but to write a review I had too. Long story short, I have been getting threatening emails from them, I am filing fraud charges, I purchased a shirt( didn't even match what I bought, more like a cut off shirt) purchased for $79 , yet still charging my card monthly sometimes twice in 1 week. They have received over $100 from me wont fix it! I have to go to bank, they threatened fraud from me and called me a thief LOL!

Buyer beware of this store! While browsing FB, this store appeared on my feed with all sorts of great reviews. Oddly enough, after I ordered something, all the reviews and comments disappeared. That was a red flag there. The company states that it's located in Edmond, OK but there's no physical address. A picture of a store popped up on google search but they only have a physical warehouse in OK. Red flag #2. After placing an order to see if this company is legit, I received four items that were made of very poor quality materials; all made in China and sewn very badly. They are very pricey as well. One blouse/tunic can run from $49.99-$69.99. The website and Facebook page lead the consumer to believe that they are ordering quality, US made items from a legitimate, small business owner with a brick and mortar store, but that is not what I received. These same type of shirts are flooding feeds from scam-sites that oddly enough don't take returns. I am out over $250.00 because they only offer store credit and I want nothing else from this store. I hope that no one else falls for their shifty business.