US
First time ordering directly through…
First time ordering directly through their website after years of using their lenses. They started out as a good company with good customer service and eventually they stopped responding after sending out replacement contacts for lenses that were faulty. When the contacts were held in shipping and I needed the requested information to get them released, no response from them. What was the point of even sending them if you’re just going to let them go to waste and get thrown out by someone who isn’t the client? Never purchasing their lenses again for this reason, even though they’ve been great for me until this one time. You’ve lost a good, loyal customer.



