SJ
Customer service was kind and…
Customer service was kind and responsive. I was surprised how easy it was over text. I really appreciate not having to deal w the hassle of returning a damaged suit (and then waiting for it to deliver to you all) and having a delay to get my replacement. In addition, whether or not I was talking w the same person over text multiple days in a row- it felt like the same person and I didn’t have to re-explain my issue and it was the same helpful and pleasant tone. The suits are excellent quality and this site is my new go-to. Thank you so much for the excellent service.
Response from AndieMar 24, 2023
Hi SJ! Thank you so much for sharing your recent experience with our Fit Expert team! We work really hard to make sure all of our customers are helped with empathy and issues are dealt with as quickly and seamlessly as possible. We hope you love your new suit and get to enjoy for years to come!


