Devon S.
Received incorrect item
Received incorrect item. Emailed them and they said they would send out the correct item same day, and sent return label. Then I did not receive a shipping confirmation until I returned the wrong item a week later... If they would have been honest and told me they werent going to send the new item until I sent back the old one I could have returned the item earlier.. Now I have to wait an extra week because I was under the impression that the correct item was already sent back to me.
Response from AndHempSep 20, 2019
Hello Devon, Thank you for being our customer. We're sorry about your recent experience and would like to further discuss the issue over email. We have sent an email from [email protected] and we'd love to hear back from you!