RT B.
I spoke with Kevin of rail bookers…
I spoke with Kevin of rail bookers dept. He addresses my questions and request in very professional and competence and he also very courteous.

Amtrak Vacations specializes in customizable rail vacation packages throughout the United States and Canada. We make it easy for travelers to experience North America’s most exciting cities, breathtaking national parks, famous landmarks, and scenic destinations by train.Our vacation packages combine rail travel with the accommodations and experiences needed for a complete journey. Depending on the itinerary, packages may include hotel stays, sightseeing tours, meals, car rentals, cruises, and other activities. Travelers can choose from a wide variety of vacation styles, including cross-country journeys, roundtrip rail adventures, national park vacations, scenic train trips, rail getaways, overnight sleeper-train experiences, and Canadian Rockies journeys.Every traveler is different, which is why our itineraries can be customized to suit individual interests, schedules, budgets, and travel preferences. Our knowledgeable Rail Vacation Consultants help customers select destinations, compare travel options, personalize packages, and coordinate the details of their journey. Vacations can begin from any of more than 500 Amtrak stations across North America, making rail travel convenient for customers in communities across the country.Whether you are planning a relaxing city getaway, an unforgettable family vacation, a romantic escape, or a once-in-a-lifetime journey across the continent, Amtrak Vacations can help bring your trip to life. From the Grand Canyon and Glacier National Park to New York City, Chicago, New Orleans, San Francisco, and beyond, we help travelers discover a more comfortable, scenic, and memorable way to explore.Amtrak Vacations is proud to be part of the Railbookers Group family of brands.
Amtrak Vacations (amtrakvacations.com) has 115 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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RT B.
I spoke with Kevin of rail bookers dept. He addresses my questions and request in very professional and competence and he also very courteous.
Marty C.
Kevin was very helpful and offered his own experience on the same trip to show me options to do at the Grand Canyon.
Jeannine C.
Sammi Cain was a very helpful, friendly and knowledgeable representative. She was great !
Evon K J.
My issue was resolved very quickly and Kevin was knowledgeable about what was going on
Earl A.
Kevin was excellent at checking with Amtrak to make sure that our trip had been canceled. Once he found out that it had been canceled he was very good about changing our reservation to the next day.
Ron J.
resolved questions quickly
Lauren H.
Hilary was very helpful today with some client changes. I also spoke with Colleen when booking the trip and she was extremely knowledgeable. They have a great team in place to help with every need!
Michele
My trip was cancelled and I thought I lost it. The agent, Victoria, was an Angel! She was SO compassionate and helpful. She actually seemed to care and that is something we DO NOT find with customer service anymore. If I could send her a dozen roses I would, she deserved it!! She seemed like she truly sympathized with my situation.