Amigo U.S.Reviews of amigo-us.com

It was a problem picking up the phone and dropping it off. MS. Nourallah works from her home and has limited hours of availability. I work and have limited hours of availability. The other LA pick-up is at quite a distance so not an option. Next time, I will probably pay you for shipping or arrange with a company that allows me to pick up at the airport in Tel Aviv. Last year, the person I dealt with was much more flexible in his times

loved everything but wish it was a bit cheaper

Had a great experience with renting a sim card in the Uk

Everything worked exactly as advertised. The phone arrived on time and worked without problems.

Easy to book and reasonably priced.

I have used Amigo U.S. in the past, however, our previous positive experiences was marred by the fact that one of the sim cards we rented did not work and needed to be reset prior to use. Calling customer service from out of the country to get the sim card reset was a challenge, especially considering that the phone was unusable until the sim card was reset. A local customer service number would have been extremely helpful. In addition, the supposedly unlimited data plan we paid for was, in fact, limited to 5GB per billing cycle, and apparently, we got the sim card towards the end of the billing cycle. This limitation was not disclosed up front, and there was no option to purchase additional data once the 5GB limit was hit. Amigo was unable to rectify this issue requiring us to greatly improvise in order to maintain a semblance of data connectivity for the duration of our trip.

I did not have good phone service. I did not have service from the moment I arrived until the next evening when the representative of Amigo straightened out the situation. I then had service sporadically when we used the phone as much as we could. People could not get through to me at all.

Representative was helpful with advice about unlocking my phone. The SIM card worked without any hitches or surprises.