Amigo U.S.Reviews of amigo-us.com

I recently traveled to Israel and wanted a way to stay in touch with family back home in the US while I was overseas for nine days. I saw great reviews on renting a phone from Amigo from another site so figured I would look into it and give it a try. I had never rented a cell phone to use internationally before so wasn't quite sure what to expect. Their website was extremely easy to use and ordering was a breeze. The cell phone arrived about three or four days later in the mail, along with a charger and international adapter to use. The instructions as to how to use the phone were spot on. The phone had great service everywhere I went during my travels and I was able to stay in contact better than I had ever expected at a more than reasonable cost. When I returned to the US, I simply placed all the contents I had received in a package, slapped on the pre-addressed UPS label Amigo had sent, and dropped it off at the UPS store. The whole process was simple from beginning to end and made my vacation much more enjoyable being able to stay in touch with my family.

Amigo's customer service was great - I called them a few times and they were always available and happy to help. My phone was ready when I came. It was an old phone, but it worked well and had no problems. Overall my experience was very positive.

I ordered two blackberries for my husband and I to take with us to our overseas trip, The phones arrived a day after I ordered them. They came with a waist pouch and an adapter that worked overseas. We were very happy with the phones and the service. When we arrived home, all we had to do was put the phones back in a pre-paid envelope and drop it off at a UPS box. I would definitely consider using Amigo again.

In general the card was fine - but this has happened before and it is frustrating....When I put the sim card in my phone - I always have to contact customer service because something hasn't been turned on for me to connect to the data package. I lose 1/2 a day before I can connect. Frustrating! Once the problem is fixed I did not have any issues.

There is often spotty phone coverage, especially in Ramat Beit Shemesh, with frequent dropped calls. The 012 exchange did save the numbers on my rented blackberry. You have to redo the numbers each time you call to get the free service. The phone often used 972 plus the israeli number to place calls I purchased the US number however call forwarding of my number to my israeli cell could not be done in the US. Spoke with Verizon IT support 5 times. Therefore I did not use what I paid for. Would advise that you get a different carrier other than 012 and research the call forwarding issue.

The phone worked perfectly. The rates were very competitve. They explained everything I needed to know and we're always available when I needed their help.

Everything was perfect. I will recommend this company to all my friends.

The phone arrived on time and worked perfectly during my stay abroad.