Amigo U.S.Reviews of amigo-us.com

4.0495 reviews
Computers & Phones
1912B Flatbush Ave, Brooklyn, New York

Amigo U.S.

About Amigo U.S

We are the leader in short and long term worldwide cellular phone and high speed mobile data rentals for short and long term travelers. With more than 65,000 individual rentals, direct connections with more than 50 tier 1 service provider and service in over 150 countries you can be assured of the highest quality and affordably priced solution. We also offer group and corporate travel options with discounted rate plans, premium VIP service, individualized custom billing options. Find out why nearly 100,000 individuals, over 350 travel professionals and countless large and small companies calls us their overseas communication provider.

Amigo U.S. (amigo-us.com) has 495 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: Amigo U.S, amigo-us.com
Website: amigo-us.com
Category: Computers & Phones
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 28% of reviews.
Latest: Most recent review: January 2022.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Amigo U.S reviews

495 approved reviews, newest moderated first

Sam
Dec 7, 2015
Great Expereince! Great Service! Great Company
My wife and I flew to Vancouver for half a week on our way to our honeymoon in Hawaii. Amigo's SIM card was incredible! Once we got it installed, it worked beautifully. Even when I had an issue with the initial install (due to my phone, not the SIM), the Amigo staff was extremely helpful and got me set up. I recommend this wonderful company for all of your mobile travel needs.
Response from Amigo U.S.Dec 8, 2015
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Rachel
Dec 6, 2015
Good coverage.
Did not have any problems, worked well.
Response from Amigo U.S.Dec 8, 2015
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Aliza
Dec 5, 2015
Phone old and didn't work properly
The blackberry was very old and didn't work properly. The cell service wasn't always reliable either
Response from Amigo U.S.Dec 18, 2015
Thank you so much for your business and for your testimonial. Both are greatly appreciated. I am sorry that you had issues with the blackberry that you rented. We are constantly working on improving and updating our services. In fact, we now rent iPhones as well as simple phones, SIM cards and blackberries. I am sorry that you encountered some connectivity issues. We are connected to the best carriers in Israel, but even they occasionally have dead zones. We are happy to help you stay connected and we look forward to being able to provide you excellent service on your next international trip.
Sara
Dec 5, 2015
Great service
Great prices
Response from Amigo U.S.Dec 8, 2015
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Lee
Dec 4, 2015
Lack of technical support.
Phone had issues , unable to contact with tech support .
Response from Amigo U.S.Dec 7, 2015
I am sorry that you had issues with the phone. Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Rena
Dec 3, 2015
Excellent
New iPhone 5Cs, had service everywhere in England on any one of the three major English carriers except underground and in the remote countryside which was expected.
Response from Amigo U.S.Dec 7, 2015
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Joe
Dec 2, 2015
Nation wide coverage.
I rented an unlimited data Sim card from Amigo. I had continual service from Tel Aviv to Jerusalem and from the Negev to the Golan. The GPS on the phone was active throughout the entire trip. The service was better than anticipated, all though service was limited, as expected, in rugged areas.
Response from Amigo U.S.Dec 7, 2015
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Mona
Dec 2, 2015
Very reliable company
This was the second time I used Amigo. Unfortunately, left the phone in the cab I took to the airport, so I actually didn't use it. I was lucky and the very sweet cabdriver held the phone for me for my return. I sent an email to customer service to let them know I had lost the phone, and a second one that it was found. When I called them upon my return, they were very nice, and I only was billed $2 a day for the phone rental (plus the UPS charges), not the full price because the SIM card was never used. My only complaint is the $10 each way UPS charge for delivery and return of the phone. I live blocks away from them, but their office is only open 9-5 pm Monday through Friday. But they are helpful, gracious and I definitely would use them again in the future.
Response from Amigo U.S.Dec 7, 2015
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.

Amigo U.S.Reviews of amigo-us.com

About Amigo U.S

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Amigo U.S.Reviews of amigo-us.com

Amigo U.S reviews

Great Expereince! Great Service! Great Company

Good coverage.

Phone old and didn't work properly

Great service

Lack of technical support.

Excellent

Nation wide coverage.

Very reliable company

About Amigo U.S

About these reviews

More in Computers & Phones, New York

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Amigo U.S reviews

Great Expereince! Great Service! Great Company

Good coverage.

Phone old and didn't work properly

Great service

Lack of technical support.

Excellent

Nation wide coverage.

Very reliable company