Amigo U.S.Reviews of amigo-us.com

The sim card didn't work and I feel I was mislead by the Amigo reps I talked to previously to ordering one, who told me all I had to do was make sure my phone was unlocked and what size the sim card was, which I did by calling Verizon. I got to Israel and by the time I realized it would never work, I had to drive to a big city, find a hotel as it was getting dark. I got lost. If I had not ordered a sim, I would have paid extra for getting internet in my rental car and THAT would have helped me not get lost. Instead I had no phone with which to call a motel. After trying for several hours to get it running, Amigo offered to send me a phone for more money. By then, I was too angry to want anything to do with your company because my first night in Israel sucked because of having no phone. Sorry, but I would never recommend you. Plus, your people argued and tried to keep my money. I have disputed the charges with the credit card company. I will never use your company or even try a sim card again after that. I will just go with Verizon international charges and get internet in my car. What a nightmare and a headache Amigo caused me. Addendum: I ended up paying for a sim card that never worked. They disputed my claim that I got none of the services I paid lots of $$ for and my credit card company (REI) did not back me. I thus tore up that credit card and never used it again. DO NOT USE AMIGO SERVICES for overseas phone calling.

Always answer the phone and return calls. This is the 3rd time I have used them. Thanks,

Both phones worked great.

Instructions how to install the sim card on to the phone would be helpful. I got an Israel number and a US number in order to allow me to transfer my US number to the phone. It took us 3 days to figure out how to make calls to the US and how to make local calls. It is very frustrating when you are in a foreign country.

I've used Amigo three times now, on overseas trips. They are reliable and the cost is very reasonable.

The phone was good and it made it easy to keep in touch with home. I only had two problems. The first was, I couldn't get home numbers programmed into the memory. It would either not save, or lose them after saving. I finally gave up. And also, I could tell I had voicemail, but it would not let me retrieve the voice mail. For both problems I followed the directions exactly and still had problems. Otherwise, calling home and staying connected was made easier.

I have used Amigo now 2 years in a row and will comtinue to next time I travel to Israel. (I'll upgrade to one with GPs!) Steve Martin

I tried to reach the office after receiving my phone before going to Israel and was not able to reach anyone - the msg was mailbox was full. I had questions. I did not receive a package as in the past to return my phone and it was costly to do so. I have used Amigo several times in the past and recommended this to others. I hopefully will receive my $100.00 deposit soon.