American Material HandlingFor warehouse racking and other storage solutions, choose American Material Handling. With over 40 years of expertise, we can solve your storage problems.
American Material Handling (amh1979.com) has 5 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Administration & Services · Little Rock, Arkansas
New
Administration & Services · Fayetteville, Arkansas
New
Administration & Services
Excellent
Administration & Services · New York, New York
Excellent
Showing 2 reviews with 1 star · Clear filters
John D.
Worst place I have ever seen, Building falling apart, rude salesmaen and staff. Make mistakes on all orders, salesmen mess up all orders, owners are ridiculous and VP of Operations is horrible, rude, unexperienced and would never recommend to anyone I know. Have heard pay is low for amount of work done for all workers, cannot keep help. Need to reevaluate staff and all the issues they have.
rackin P.
The crew did not tighten all of the bolts down. Most were hand tight and the carraige bolt heads were sticking up not in the slot. We had to make it right ourselves. The top row of pallet spaces were too small. It took me calling and calling to finally get them to make it right. (About 6 months)
Response from American Material HandlingNov 16, 2021
Good morning. Thank you for the review and for the feedback. All feedback, especially critical, is important for us as we work toward complete customer satisfaction. I sincerely apologize that the job wasn't complete to your standards or to ours. I've spoken with the sales person on your account and was able to put together a timeline of what took place based on his recollection, but I would appreciate the opportunity to speak with you directly to better understand the entire experience. I understand that you've recently put in another quote request with us. I certainly hope that you give us the opportunity to provide you service, and I assure you that if given the opportunity, I'll work with you directly to ensure satisfaction. Please don't hesitate to reach out if you would like to discuss it or if I can help you with anything else. Thank you John Sanders [email protected]