Ameris BankReviews of amerisbank.com

On March 19, 2023 $494.80 and 492.68 was debted from my account at a Pilot gas stationin Lincoln, Al for diesel. I explained to them that i was no where near that area nor do I live near that area. At that time the bank reversed the charges. On June 26,2023 the bank put the charges back on my account stating that I was the one that made the transactions. I would like to explain that I am a local truck driver and I do not travel that far out. If the bank would look at my transactions they would see that I have never been in that area. Then today after speaking with customer service I have realized that your money is not protected at this bank. Evidently they don't have insurance on your money.

I have been a customer with Ameris Bank (personal) for several years. My debit card was stolen outside a restaurant (I know, debit cards don't have any security, but I couldn't get a credit card at the time). I called the bank the next day when I noticed it missing. The representative assured me that I would be refunded, and I needed to follow up in 7-10 days to confirm. I call back the bank 10 days later, and they said there was NO RECORD of my first phone call. Since I was reporting the loss after the 7 day grace period, I would not be refunded. I escalated my issue several times. The manager could see that I had called Ameris Bank at the correct time, because some transactions were refunded and others were not. BUT she was unable to refund about $180 in stolen transactions. I was punished due to a mixup on their end. I'm closing my Ameris Bank account today.

I recently sold my house and the buyer's lender was Ameris Bank. The closing was called off by the underwriter not even a day before due to documentation issues with the buyer. My question to Ameris Bank is why set up a closing if you're client does not have all the sufficient documentation in place.