I am very happy with all of the items in my crate and it feels good to support companies in the USA. I had a question about an item in my crate, where to order more for gifts and the response was polite, professional, and quick. I look forward to future crates and will recommend the America's Crate to friends and family.
MC
Margie C.
I have received my second box and I am…
I have received my second box and I am pretty happy. Alex in customer service was a great help in tracking my box. The latest box had 2 bags of bacon jerky that I really liked. I didn't receive the email that gives product descriptions and I wanted to order some from the company. Alex was able to forward my question on to Jason in the product department says the jerky company in AZ is trying to get website up for orders due to the high demand created by America's Crate customers.
I am hoping the next box will include some grilling items I have seen in videos of other boxes. Very happy overall.
LP
Luke P.
Amazing service and great products!
Amazing service and great products!
America's Crate goes above and beyond everyone else.
#Member4Life!
SB
Sharyn B.
feel scammed!
Bored during the pandemic and feeling patriotic I subscribed: paid $167 for 3 months. Got my first box and so MAD!!! A shot glass, bottle opener, a beer glass and a zippo lighter that DOES NOT WORK! This is a scam!!!
CJ
Christina J.
Very disappointed in the boxes we…
Very disappointed in the boxes we received! I thought my husband was going to love them, being American made and everything but we literally paid $150 for 3 pint glasses, a 1/2 dead tree and some beef jerky! I was not very impressed with them at all and don’t think it was worth the money whatsoever!
Response from America's CrateMar 13, 2020
Christina,
I'm sorry you feel that way and regret that our support team wasn't informed of the issues. We shipped 12 items over the course of your subscription, not 5, so please let us know if you received all the items or if a crate didn't get out to you.
As I'm sure you know, we have a satisfaction guarantee, if the Giant Sequoia tree you received wasn't in good shape, we would have provided you with a replacement had the support team been told of the issue.
PL
Pamela L.
I bought this as a Christmas gift for a…
I bought this as a Christmas gift for a family member for 3 months and cancelled the membership because they were not happy with what they received.The first box was 2 glasses and a zippo.The next month was the same glass from the 1st box. Tried to look for a phone number to be able to talk to someone unable to locate only communication thru email.What upsets most about this company is I thought we had the option to cancel anytime we wanted which I did and they still are charging me for more subscriptions that I know longer what to pay for and took out of my account and will not refund me for those that I haven't received .I have done other boxes with other companies and this company is by far the hardest company I have ever dealt with .I gave only a one star because they didn't give me a option to give a big fat zero.Stay clear of this company it's not worth it
LA
Lauren
A tad disappointed...
Not only did I get a pint glass in my first box shipment, I then got my second box, not only with another pint glass, but it was the same exact pint glass with the same design. That was disappointing, especially since I only signed up to receive three boxes total and I already got a pint glass. Maybe there can be an option for people to opt out of alcohol related items too because not everyone drinks. Not saying that I myself don’t want alcohol related stuff, but there might be some people that may be turned off by that. Just because you’re asking for my opinion, when I think of American-made, pint glasses don’t necessarily come to mind. I think of bespoke items such as leather goods, candles, soaps, wood related items, handmade...not a mass produced pint glass. The concept is great! The items like the sequoia tree and hand grenade soap are totally on point and bravo! Sorry, maybe I’m just a little upset that I got another pint glass and not even our best President, Donald J. Trump. 😜 #MAGA
KW
Kelly W.
I can't seem to cancel a subscription I…
I can't seem to cancel a subscription I didn't sign up for. I paid more to buy a 1x Christmas gift and the $130 boxes keep rolling in. For this I say STAY AWAY FROM THIS COMPANY! You can't reach anyone by phone either.