Americars Rental CarsReviews of americarsrc.com

Je Déconseille cette Agence, les prix sont très attractifs. En revanche une fois que vous êtes arrivés au comptoir, on vous oblige à souscrire des assurances sous peine que vous ne pouvez pas rouler aux États-Unis sans assurance complémentaire et si vous refusez de la souscrire votre réservation et alors annuler illégalement. En ce qui concerne le plein dans le véhicule, celui-ci n’a pas été effectué, nous l’avons signalé à l’agent via notre conversation WhatsApp mais il n’a pas donné suite Après une réclamation déposé, suite à tous ces incidents, l’agence ni toute responsabilité et retourne la situation en nous faisant passer pour des menteurs. À ce jour, l’agence refuse de nous donner des explications malgré une surfacturation de près de 300 € !

I got a rental car from Americars. DO NOT use this company. They gave me a quote. When I got the invoice, they charged me for over twice what was quoted. They said I had to pay everything, such as a ONE MILLION dollar insurance on the car, which costs a fortune. Then they make you pay a daily toll activation, regardless of wanting it or not. When I finally got a hold of someone, they said they'd check with management. I never heard back. DO NOT use this company. It is a total scam.

Terrible experience with Willy from Americar/Huxton in Miami airport. He came 45 mins late then had to wait another 45 mins extra as he helped the guy in front of me. We ended up paying way more than what was promised. You have to get the toll pass and you have to get insurance ( unless you have 3 million dollar coverage) which no one has. I wish I had gone to alamo or thrifty at the time. Learned an expensive lesson

Big Scam: Forced to buy their insurance, rented me a very unsafe car which they came and picked up and have not released my deposit. I am thinking class action lawsuit.

Scam company. Trust me your supposed final e-mail balance is not what it is when you arrive. Be prepared for your additional insurance scam. In the UK we call it the fake -not black an white “small print scam. If you are Americars and reading this. I will be giving you bad reviews on a weekly basis. I hope I cause damage because no one likes being lied to nor scames. Scum bags.

Mandatory insurance charge when you pick up the car. Wanted an additional $500 on top of the $716 they already charged my credit card. SCAM SCAM SCAM!!!

Absolutely shocking Customer Service I booked a seven seater car, in January 2025 for a pick up at Orlando International Airport on the 26th of July 2025, I also paid for the additional insurance for the same period, when we eventually arrived at the pick up point, as we had to wait 50 minutes for a shuttle as the hire car company was off airport which was with Americars we were told by the two members of staff (Man and women) one of them being a manager supposedly, that they don't have any seven seaters and they would only be able to get one the next day, as an alternative they could give me two cars!! The whole purpose of one vehicle IE a seven seater was because only one of us drives, therefore this solution was absolutely useless

,the attitude of the two people inside the Americacars office was very nonchalant and almost to the point of being rude, and most definitely with no apparent care in the world, when in fact this was not a very good start to our family vacation, and caused us some amount of distress as we we're at an off airport location, of which we had to wait 50 minutes for a shuttle! As the alternative option was of no use to us, being that there was only one driver in the family, we had to to choose another Car Hire company, So I informed Americars that this was no good and we would not be taking the cars as this is not what we booked, (only 6 months earlier) this caused a major disruption in our holiday plans with my family, 
We managed to find a seven seater car with another company at nearly $4000 which obviously I was and am not happy about at all, I have sent an email and would want 
A complaints form that I can complete and officially log with the Americars company .
I would like an apology from Americars,
Refund of the insurance for a car which I never got to hire, 
Compensation for the distress caused on the first day of our vacation
, I shall be looking into Florida consumer laws and Car Hire legislation as I truly believe this is despicable
Most Definitely would not use these again, as it made for a very bad start to a holiday with our eight year old grandson and the rest of my family

A fuir, à notre arrivée à l'agence de Miami on avait réservé une Toyota Camry ou similaire, on nous a donner une Toyota Corolla, en nous disant que c'était la même catégorie, une fait 4.90 mètres l'autre 4.35 mètres impossible de discuté et d'avoir la catégorie loué, ensuite comme on changeait d'état, ont nous à rajouté un supplément de 100 $ et on nous à imposé un badge autoroute soit disant obligatoire de 10 $ par jour plus le prix des péages si ont l'utilisait. sur une durée de 35 jours 350 $ plus les 100 $ soit 450 $ de supplément pour une catégorie inferieur. D'habitude je loue avec Hertz ou SIXT, jamais eu de soucis. DES ESCROS Un petit rajout Il nous on encaisser 90 $ par erreur, cette somme devait nous être restitué en fin de location, nous avons rendu le véhicule il y à trois semaines et toujours aucun remboursement malgré plusieurs mails resté sans réponse. J'ai essayé de publier ce message chez DISCOVERCARS.COM organisme pas lequel nous sommes passer, sans succès il font apparemment le tri pour publier