Zach S.
horrible scammers
horrible scammers

American Web Coders is a full-service website design company & web development agency. American Web Coders offers it's customers the following services: digital strategy, web design, website development, Shopify website, WordPress websites, and content creation.
American Web Coders (americanwebcoders.com) has 159 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sales & Marketing · Walnut, California
Excellent

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Sales & Marketing · Laguna Beach, California
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Sales & Marketing · San Diego, California
Excellent
Showing 15 reviews with 1 star · Clear filters
Zach S.
horrible scammers
HOOTSOTRAA Consulting and S.
⭐ 1 star – In my experience, this company operates like a scam and tried to hijack my website. I run a mission-driven business, not some quick cash grab. My work is about helping others and inspiring change for future generations. It already takes a lot of heart to build something like that. It takes a very special kind of person to keep pushing a scam on a business like mine after they see what it stands for. I hired American Web Coders to help with my website. At first, they were working on a test server. That was the agreement: build on the test setup, then when everything was ready, we would push it live. After about three months, I told them it was time to make the site live and start making changes directly on my real site. The moment I gave them admin access to my live WordPress site, everything went downhill. They uploaded the test site over my live site. Next time I tried to log in as admin, my access was gone. I was locked out of my own website. When I reached out, they denied everything. They told me it was “not them,” that they “didn’t even have access” to my site, and tried to blame it on some “IP problem.” That excuse made no sense, because they were still making changes on my live site. You can’t say you don’t have access while you’re actively editing the site. That’s not confusion – that’s a lie. Right after this, I got an email from a totally different company claiming my website had been “hacked” and offering to recover it for $500. After doing some digging, I discovered: - This “other” company was tied to the same people behind American Web Coders. - When I called from a different phone number, I got the *same person* on the phone, now claiming to be from this different company. - On top of that, American Web Coders were the ones who built that other company’s website. So the same people who had admin access to my site, who denied responsibility while still changing my live site, were also behind the “we can recover your hacked site for $500” company — right down to building that company’s website. To get control back, I had to completely uninstall and reinstall WordPress. American Web Coders never took responsibility for any of this. About a year later, I tried to give them a chance to make things right. I reached back out and had a long conversation with someone from their side. I have that conversation recorded. In that call, they promised me two things: 1) They would build my site. 2) They would refund me. They said I would get an email and a call back to move things forward. That never happened. No follow-up email, no call, no refund, no finished site. Just more empty promises stacked on top of everything they had already done. Based on my direct experience, here is what I believe: - They abused the admin access I gave them to my live site. - They removed my own admin access and then lied about not having access while still making live changes. - A “hacked site recovery” company suddenly appeared, asking for $500 to fix the problem. - That “recovery” company was connected to the same people: same voice on the phone, and American Web Coders built that company’s website too. - A year later, they promised on a recorded call to build my site and refund me, and still never followed through. I have reported this to the Attorney General in California. I am a mission-driven business owner trying to build something that actually helps people. What American Web Coders did wasn’t just unprofessional in my opinion – it was predatory. I would never recommend American Web Coders to anyone.
J. L.
I paid $1,947 upfront for website development, including three years of web hosting. Unfortunately, the experience was deeply disappointing. The company demonstrated a clear lack of work ethic, technical knowledge, and professionalism. The project was plagued by repeated errors, poor communication, and inconsistent management. Despite clear terms in the contract, they refused to issue a refund or deliver even the unfinished website. They advertise a “100% satisfaction guarantee” and “100% ownership rights,” but deliver neither. Their business practices are disorganized, deceptive, and unethical. I have received nothing in return for my payment. This company operates like a scam — avoid them at all costs.
David W.
They take thousands of dollars from there customers put you on the internet then, TAKE YOUR WEBSITE OF THE INTERNET AFTER A FEW MONTHS AND ASK FOR THOUSANDS MORE TO KEEP YOUR WEB SITE ON INTERNET.... THEY ARE PROFESSIONAL SCAMMERS
Response from American Web CodersAug 16, 2024
Dear David Ward, Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns. We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction. To better assist you, we kindly ask you to reach out to our customer support team at 866-921-5690 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution. Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand. We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly. Best regards, Team American Web Coders
Chelsea H.
DO NOT FALL FOR THIS! These ratings are not real! I gave an honest review which reflected the awful experience I had with American Web Coders. They harassed me to take it down and write a positive review. I didn’t because you need to know the truth! This company is a fraud. They take your money, do a poor job in setting everything up, stop communicating with you, and then suspend your website for NO REASON. They’ve had 23 reported incidents under the BBB. Don’t use this company.
Response from American Web CodersAug 16, 2024
Dear Chelsea Houck, Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns. We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction. To better assist you, we kindly ask you to reach out to our customer support team at 866-921-5690 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution. Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand. We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly. Best regards, Team American Web Coders
Wynta M.
Company is a fraud
Response from American Web CodersMar 18, 2024
Dear Valued Customer, We sincerely apologize for any inconvenience you may have experienced, and we are deeply concerned to hear about your dissatisfaction. However, after a thorough review of our records, we couldn't locate any transactions matching the details provided in your review. We take matters of customer satisfaction and trust seriously, and we assure you that we are committed to resolving any issues promptly and fairly. In order to assist you further and address your concerns effectively, we kindly request that you provide us with additional information such as your order number or any other details that could help us identify your purchase. Please feel free to reach out to our customer support team directly at 866-468-6629 or via email at [email protected] with the necessary information, and we will do everything in our power to assist you and resolve this matter swiftly. Regards, Team American Web Coders
Mario T.
This is a nightmare. They have me paid them back in June 2022 an amount of +$ 2,000 for a website. Then they spent 6 month without doing anything , when it was ready to publish they claim that I need a dedicated server subscription with them when I refused they did not upload my website. I requested my bank to cancel the payment, this is when they publish my website and then I contacted my bank to release their payment. They claimed that they had to host my domain, so my website can work, even if I insisted that I have my own hosting service. Later on they had me paid them an extra $ 300 for maintenance that I have never got. Because I have refused additional services from them they start boycotting my domain name. Finally, I got rid of them by transferring my domain to another webhosting company. I asked them to send me the WP file for my website. It has been 2 months, they never did. They still refuse to give me my WP file that I paid more than $ 2,000 for.
Response from American Web CodersJan 12, 2024
Dear Maria Theranus, Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns. We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction. To better assist you, we kindly ask you to reach out to our customer support team at 866-921-5690 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution. Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand. We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly. Best regards, Team American Web Coders
test T.
I can provide the full email history with all the turnover managers, Zach tries but its one cost after another after another. (Months later) spent approximately $10,000.00 I can show every bill. I have no website with no Ecomm. If you are thinking about using them, send me a message for the email trails.
Response from American Web CodersJan 12, 2024
Dear Praveen, Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns. We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction. To better assist you, we kindly ask you to reach out to our customer support team at 866-921-5690 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution. Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand. We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly. Best regards, Team American Web Coders