AmericanmedicalsurplusReviews of americanmedicalsurplus.net

am send messages but no respond two week and no received the box for sell my supplies and send messages in email and any respond

I’ve tried many times to contact this company’s customer service. I’ve never been able to get through to a live person. I left a voice message with my phone number, but they never called me back. These are MAJOR RED FLAGS to me..

I placed an order. I told them I would send them 8 boxes of insulin pens. 4 in each box. I told them I was going to send them as well 6 boxes of free style Lebra Cgm, 2 boxes of Dexcom with 3 in each box. I received only a small box for all these orders. I did request a Usps label and boxes. But I just got one pre paid label and one small box for my whole order. I did call them. I spoke to a lady. She told me I have to pay for shipping that all they was going to give me. I did place in the usps with the prepaid label insulin. I then paid for priority mail Usps. It was 36.15. Of my own money. The order pay out was 440.00 I only received 80.00. I was ripped off. I called they told me they received all boxes and I verified the tracking numbers They received boxes on Monday June 8, 2020 at 8:41 am. They sent a payment through PayPal of 80.00 not 440.00! I did email them it went un answered. I called asked them why only 80.00? Was this one order at a time? what going on? I was told I need to talk to a manger. I left them my information. It been 3 days no answer. No called back. I did call back to speak to a manager. I was told he is out of the office today. I ask them about my order. They refused to answer. I told them. I want my stuff back. That they was not going to pay me. I also requested them to pay for their own shipping back to me bc I payed to send them my Items. They told me they was not going to do that. So I got ripped off bc now they will sell my stuff for more then they told me I was going to get. They need to pay me 360.00 or send my stuff back. They are reselling my stuff. For 100 percent profit. Not paying customers for their medical supplies. Then turn around a reselling medical supplies. Then they pocket the money. This is a total scam. They need to be Audited by government, bureaus, agencies and departments to make sure they are running a legal operation. This business dose not seem to be. they did not pay me in full for all my orders. I got scammed and ripped off. Please do not use this company this is your warning!

Steve Anderson the owner is extremely rude to customers and posts absolutely appalling posts to them on Facebook. Please stay clear of this place as nobody this rude can honestly stay in business with such a poor attitude.

The best company to sell your strips to. Have sold to them twice have not had any problems what so ever. Any issues they always respond back fast never any excuses always great customer service and excellent business. other companies could use a few pointers from them.