American Legend RiderReviews of americanlegendrider.com

What was ordered did not come in the timeframe i was told the would be there.When it came to tracking my parcel,my comfomation email said they shipped it via Postnord DK.Not in there system.When i contacted ALR they said it was shipped with UPS.There website said i had to pick it up.Tracker said out for delivery and that i would have to pick it up from canada post.They have nothing in there system.Its pretty sad when the left hand doesnt know what the right hand is doing.ALR should be looking for my parcel,not leaving it to there customers.

Ordered what I thought was a quality leather and textile tail bag, what I got was a cheap textile bag with imitation leather! Cheap plastic, not Cool! Buyers beware of the con, when I complained the said it was imitation leather, they offered me discount, (which they offer everyone anyway 😂) on more junk or to send back at my cost.….it would cost too much to send back for what it’s worth ! NEVER AGAIN ! order #337025

I bought the dual lens dash cam. I didn't know that my wife was going to surprise me with the same one. However American Legend Rider will not acknowledge my return requests, so I am stuck with 2 of the same unit. So I essentially paid twice as much and have no use for the other one. Customer service will never answer the phone and they will not answer my email requests.

My daughter ordered a "Guardian bell" for christmas, on the 7th Dec... We havent recieved it yet !!!!

I bought a pair of their boots and they're really cool. The ones with the skull latches and the big rubber soles. However, the pictures show a dark brown boot and when I got mine they're orange leather. They look nothing like the leather in any of their advertisements. I've been sending emails with pictures to multiple people at American legend riders including the owner and I've also been leaving voicemails, I have had no response. This has been going on for 5 days. If things change and their response is satisfactory, I'll remove this very negative review. But so far, I'm extremely unhappy with their lack of customer service and their false advertising. Ray ORDER #332416

Been doing business with this company for a FEW years, never a problem.Bought a helmet in Nov., returned it, with in a week. Had to jump thru hoops for that, they received it. Havent got a credit to my VISA card, and after 4 phone calls(ya never get a live person)about 7 emails, then they told me it was credited to my VISA , it was not. Still waiting, and its been over a month! Will not EVER get another dollar of my $$!! Very disapointed.......

Ordered item for my husband on December 2nd for Christmas present. From Dec 2nd thru Dec 27 never left Jamaica NY. ONLY Corespondence they said it was shipped, never received it. Disputed the charge, haven't gotten anything from them!

Terrible customer service. Sent one wrong item didn't refund. Second item out of stock for the foreseeable future and no refund as requested. Does not respond to emails.