American Heritage BullionReviews of americanheritagebullion.com

Like most negative reviews on this site, I too have been scammed. My refund has not be refunded and I probably will never see it again. It’s a shame that these people resort to lies and trickery. Their accounting department is irresponsible and only lie to protect themselves. The one female accounting representative that occasionally answers is not only dishonest, but down right rude. No customer service skills at all. She could never figure out anything and always states that she cannot help any further. She is totally clueless and part of the scam. Suggest gathering everyone on this site to file a class action lawsuit!

April 28, 2021 update: As of today and since April 5th, I have tried to call them 4 or 5 times. They don't answer the phone. I have sent several emails requesting either my coins or my money back and I get ....... Silence, no response at all. But my account still show "unfulfilled" on their website. Go figure. If there was a negative star that's what they would have gotten from me. I ordered Silver Eagles on June 10, 2020. I never got them. in July and August I was told that there were delays in getting their coins and it would be September before I got them. Conveniently that is the amount of time that the credit card company gives you to file a claim. After that no claim will be accepted. And after that is when they stopped answering the phone calls, emails or chat request on their. There are plenty of comments about them being a scam company and I guess that is what they are. I ordered the coins in January 2021 from another company and got them a few days later.

American Heritage Bullion are SCAMMERS. I never received my coin after months of waiting, so I canceled my order and asked for a refund. I never received my refund. I contacted my credit card company to dispute charge. American Heritage gave them some song and dance that I waited too long to ask for a refund. This is a very dishonest company.

Do not buy from these people they are a scam. My husband ordered coins from them July 2020 (9 months ago). Coins worth 2,300 he never received the coins until today and when we call to ask for our money back they are not helpful nor friendly. Please people don't buy from them I don't want to see anyone else hurt like they did to us. (They are evil people)

I bought platinum below spot and was suppose to mail a check. Fortunately, I never mailed that check. No way to communicate directly with them. Leave a message, send an email. Started to research and see all the bad reviews.

Would give negative stars if it were available. BUYER BEWARE!! The AHB website does not update the inventory even though you’re able to “add to cart”. When I asked why the $4,000+ 1928 $1000 note would take approx a month to deliver (even though I live near Beverly Hills “their location”), the rep said she doesn’t know why. How does a rep NOT know the reason behind inventory/shipping delays? Shipping is a simple process. When I asked the rep if she was aware of the poor shipping reviews? She said, no I’m not and I don’t care. As a customer, I can’t trust this terrible business with my money.

Shady and dishonest. Do not purchase from them. I ordered a product and put it on a payment plan via PayPal. After about four months of payments they started declining the recurring payment, and informed me I needed to pay with a different method. They would NOT accept a credit card, however. Nor would they accept a Zelle payment. They also wouldn’t take any other type of payment that was remotely convenient. I was finally told that paying by check was now my only option to pay. I have since asked for a cancellation and full refund of my already made payments. They have done nothing but give me the runaround. I have received zero dollars back so far. Stay far away from this company.

Waiting for 10 months. Don't buy from them. You will get burned. Dishonest company.