American Heritage BullionReviews of americanheritagebullion.com

Absolute thieves! They took my $1,197.50 for silver coins and carefully lied and delayed until they became completely unresponsive. I made the initial order June 18, 2021 and have been chasing them ever since! The Beverly Hills address was also a clever front! These people are professional thieves. How do we find them and shut them down from scamming other people? I would also like to get my money back!

I also purchased sliver coins in 9/2020. After a few weeks I called the company for an ETA and was told they were delayed. However the money was taken out of my bank account the day I made the purchase. I continued calling weekly for updates with the same reply "DELAYED". The CS was friendly as acted as though she wanted to help. After many many calls to AHB. the CS said I could get a refund. I said I wanted a refund. She sent an email with the refund details. I never received the refund in my bank account. I immediately contacted my bank fraud department. The only reason my bank returned my money was because the email they sent me had the details of the money being direct deposited to my account that was never sent. I was fortunate to get my money back!

I would give a negative 100 if possible. I ordered silver coins on 05/18/2020, and sent them a check for $11688.00 after dozens of phone calls and run around from the operators on phone, I finally gave up on the coins and opted for a refund on 03/13/2021. They said it would take 10 days to process and send. 10 days after that the same thing again. I then had an Attorney send demand letters which did nothing. They said they sent the check but it wasn't cashed and to verify my address to send a replacement check which never arrived. I filed a complaint with the BBB and the California Attorney General's office which has done nothing either. My next step is to sue them in small claims court which I am preparing to do now since it has been almost two years with no results.

i placed an order and after 4 months, never received it. Called and they asked if i wanted a refund and i said yes. Waited for refund, had to call twice and they kept saying its on the way. Called third time and they wanted to connect me with the support dept. never heard anything. Been a little over a year and STILL HAVE NOT RECEIVED MY REFUND OR PRODUCT! SCAMMERS!!!!!

I would give NEGATIVE 5! Total scam company. After waiting a YEAR (yes, a year), I finally asked for a refund. Got emails confirming, but no refund. After disputing the 4 charges, they claim they sent one of the orders. LIARS! DO NOT FALL FOR THESE SCAMMERS!!!

Shady and Dishonest,Fraud!!! I've been waiting 26 MONTHS for my order… On March 11, 2019, I ordered gold eagle rolls from them. They cashed my check on March 13, 2019. I repeatedly contacted them over the next months and was told they are still waiting for gold eagles from the US Mint. Finally on July 7, 2019 I was able to get someone on the phone to cancel the order. Since then no refund has been sent. Most of the time no one answers the phone but when I do get someone they say they will look into it and I should call back the next day. Most of the times I call back, no answer. They don't respond to email messages or website forms.

Ordered in Sept 2020 and I followed up once a month via phone. 95% of the time, no one answered at any extension. No messages were ever returned. On the rare occasion that someone answered, it was always 'Annie'. I was told there were product delays due to 'covid'. 8 months later in April 2021, I was told that I could cancel the order for a full refund via a check in the mail. It's been 1 month and I still have not received the check. 'Annie' claims it's 'in process'. My bank has initiated an investigation and issued a 'wire transfer recall request'. This has gone unanswered. BEWARE: DO NOT DO BUSINESS WITH THIS ENTITY.

I placed an order for silver in May of 2020. NOTHING! I've phoned & emailed AHB every other month since my order and EACH TIME was told it would be sent the following month, and Covid was the reason for delay. I'm 100% convinced this (AHB) is completely FRAUDULENT! Its a total scam. If there's a "favorable" Review; they posted it! They are not legit! DO NOT ..... DO NOT DO BUSINESS WITH THEM! YOU WILL LOOSE YOUR MONEY, AND NEVER RECEIVE YOUR PRODUCT! BBB has them in the toilet. I do not understand why police & FBI are not stepping in to help the countless SCAMED customers! If you try to use them, you will 100% loose your money! DON'T DO IT! Their scam is very professional. Their CS is well coached to APPEAR legit, and will continue to put you off by claiming you'll get your coins the next month. But it won't happen. "AHB"as they're called is a smoothly operated, & organized Fraudulent group of thieves. Someone there is getting very wealthy by continually scamming people to purchase their bullion (that do NOT exist). Only question is ..... WHY haven't authorities stepped in to arrest & clean house?