Erin H.
Honesty would have helped
Honesty. That is how this experience could have been better. I specifically searched online for "straw cowgirl hat made in USA" and came upon American Hat Makers. Everything on their site claims that to be the case. Even the little card enclosed in the box says "sourced globally, crafted locally." However, when I looked at the tag stitched inside the brim...Made in China. How disappointing. I feel completely deceived by the information on the website. It doesn't matter if I like the hat or not. It's about supporting businesses with integrity.
Response from americanhatmakers.comNov 18, 2025
Hi there, Thank you for sharing this, and I’m truly sorry it felt misleading. We do produce over 100 styles here in the U.S., and we also partner with long-term hat makers in Panama, Mexico, Bolivia, Sri Lanka, and China for certain collections—especially woven straw styles. That hat came from one of those partners, and we should have made the country-of-origin clearer on the product page. Integrity matters to us, and your experience shows we need to communicate this better. If you’d like, we’re happy to help with a return or exchange for a U.S.-made style. You can reach us anytime at [email protected]