American GreetingsReviews of americangreetings.com

THE FIRST TIME I CREATED ACC. WITH AMERICAN GREETING CARDS CREATING AND SENDING WAS A SUCCESS MY ACCOUNT WAS DEACTIVATED SAME DAY 05/07-26 I'M THINKING IT'S A MISTAKE. CHARGED I THINK $7.00 FAIR. 06/08/26 I CREATED A NEW ACCT. FOR GRANDSON CUSTOMIZED CARD IT SAID CARD SENT CARD NEVER MADE IT TO MOTHER ACC BLOCKED UPDATE YOUR PAYMENT OPERATING IN BAD FAITH, I FEEL IT'S MORE TO THESE CROOKS THAN FAULSE ADVERTISING AND BREACH OF CONTRACT 7 DAY FREE TRIAL LESS THAN A HOUR YOUR ACCOUNT IS DEACTIVATED PLEASE UPDATE YOUR PAYMENT METHOD I SAW NOTHING IN THE FINE PRINT THAT I WOULD BE CHARGED FOR THE FULL YEAR 6 DAY'S BEFORE END OF TRIAL I NEVER COULD GET ANY KIND OF COMMUNICATION WITH A HUMAN, CHAT BOT OR A ROBOT NO KIND OF BOT. AFTER THIS TIME AMERICAN GREETING CARD HAS ME CONVINCED THAT THEY ARE ALL OF THE ABOVE AND DATA VAMPIRES

American Greetings renewed my subscription without giving me prior notice. I had planned to discontinue my subscription. I wrote to them, but they told me their memberships are nonrefundable. They did not explain why they renewed my membership without prior notice. I responded, but they have never replied. Shoddy customer service.

They did an automatic renewal without my consent.i did not want to be renewed and they refused to refund me. Just beware of these bad practices!!

Little Did I Know, American Greetings And BlueMountain Are Related. I Went On There Because I Wanted A Particular Type Of Card For My Son's Birthday. It Said I Would Get A 7 Day Free Trial Which I Thought Was Good. I Go To My Paypal And Find Out Even Though Monthly Is 7.99 They Were Trying To Charge Me $36. But What Gets Me, As I Said It States On Thier Website I Wouldn't Be Charged Til The End Of 7 Days. Yet They Were Trying To Stiff Me Out Of $36 Today!!! Even Still, $7.99 Canadian Converted To US Funds Is Only Like 6 Bucks. YET THEY WANTED TO STIFF ME OUT OF $36.

The site Americangreetings.com advertises a 7-day free trial period to use the service. However, when you use the service, you are immediately charged a year's membership. I signed on 2/12/2026 for a trial and my card was charged $0.01. On 2/13/2026, I sent a card and my trial was ended. I was charged $35.99 for a full-year membership. According to the company, this happened when I pressed begin membership and is non-refundable.

This company fails to include common names on its list for electronic ecards, and there is no way to insert them. I had just renewed my membership, and requested a refund. They refused, claiming that they do not refund memberships ever. But there was nothing about that on their website.

For the last two months, when I attempt to send an e-card, I go through the entire process of preparing and personalizing the card. But when I hit the send button, I receive a message saying "Server Error Occurred - Please Try Later." My wife has experienced the same thing on her computer. So I wrote to the company and cancelled my membership - requesting a refund because their product was not working as advertised. I received a sappy reply saying they were sorry I was experiencing issues - BUT, then they said "Please note that our memberships are nonrefundable." I can understand that if I were simply wanting to cancel my membership for some random reason. But to refuse a refund when their product is not working - that is truly poor customer service.

Have been a customer for many years. There have been glitches in the past, but the variety of choices made working around them worthwhile. Recently, they added creatacard which offered new and fun options. First time I used it to send to multiple recipients, 27 of my chosen card bounced back, claiming they hadn't picked it up. I know my recipients and that wouldn't have happened, so I emailed my issue. The response was for me to try a few things and for me to resend the card. Tried the suggestions, but they all rejected again. Next occasion that I send group createacard, there were 22 rejections. This time I called. Rep was pleasant but didn't have a solution. Said she'd pass my concern onto tech. Pretty sure the problem is either with sending a single card to multiple users at one time or with their creatacards based on my experience, which is what I suggested to them. Long story short, nothing has changed. Stopped using createacard. Very frustrating experience. I am at wits end. Guess my only option is to cancel my subscription and find another option.