American GolfReviews of americangolf.com

Bought a Ping sensorwarm 1/4 zip sweater earlier this year. Worn once and front abrasion marks appeared. Took back to AG but they said couldn't return it because I bought it over 5 months ago.

My Gift Card expired after 12 month meaning Mr Peter Jones kept my £28. this is a big scam - suggest don't use this pathetic robbing company. I understand their T&C's do mention the 12 month card expiry but it is still extremely unethical to take money from people like that.

Very rude staff . Puts you off going there for sure .

An older male member of staff at the Belfast branch could benefit from attending a customer care course. He was very rude. Fortunately, there is another golf shop across the road where we took our business.

visited Belfast store with a view to buying a new putter . Staff were too preoccupied having a putting competition between themselves rather than asking did i need any assistance , as i was trying putters it felt like i was in the way .Left store and purchased from another retailer nearby . Will not be returning to this branch .

I ordered a pair of golf shoes that were in the black November sale. I tried them on and they were slightly tight. I sent them back the next day from via royal mail tracked (£6) as I wanted an exchange from a size 8 to 8.5. Five days ago they received them. I have just called them to ask when will the shoes be delivered. OUT OF STOCK!! I've just been told. They then said the money has been sent into my bank. NO it's not!!

Having been given a voucher for my birthday I made an order which never arrived. When contacting AG they said for some mysterious reason the order had been dispatched only to be returned to the distribution centre and issued me with a second voucher. Guess what? Nothing has arrived and despite numerous communications I have heard nothing. Will never buy from. AG again. Local Pro Shop for me!

As I read lots of reviews on here saying that American Golf sell items that are not available. As a result I was not shocked to get an email from them to say the club I bought 6 days ago is no longer available and being issued a refund. They need to sort this issue out, they have lost me as a customer and I will go elsewhere from now on.