American GolfReviews of americangolf.com

Having ordered a golf shirt from American Golf, I was let down by their couriers (EVRI) who failed to deliver on three separate occasions. So, I thought I would call AG - not possible as they do not advertise a telephone number!!😡 So, I sent them an email and got an automated response that they were busy but would get back to me in 3-5 days!! Outstanding - NOT! American Golf obviously do not place any importance on customer service or aftersales. Therefore I will never ever order anything from them ever again. What a shower😡

Booked a fitting session on line for the hull shop/centre Got a courtesy call 2 hours before he asked what I was looking trying etc , mentioned I was left handed and they only had TWO clubs to test out ! no callaway , mizuno etc etc , massive retailer who cannot manage to help LH golfers, never gave option on line of specifying LH or RH

Never buy an AG gift card it’s a con! I was given a £100 gift card which I used online to buy a pair of golf shoes, I ordered 3 sizes and paid the balance on my card. When I returned 2 pairs I asked that the gift card be used to purchase the pair I retained. However AG sent another gift card and would only refund my card for one pair which means I’m stuck with another gift card. Very poor customer service.

Really poor experience with the returns team. I bought a Ping golf bag off the website and it has a damaged zipper which needs to be repaired. Both American golf and Ping are refusing to do the work or refund the item. In future i will be avoiding both Ping and American Golf and using Halpenny instead. Awful customer service experience

The same problem as last time I'm afraid - email vouchers ordered , not received, reported, respond after a week saying they will resend, still no vouchers , report again, another email a week later saying they will resend, still no vouchers!!! Appalling service . I wrote a similar review last week and this seems to have 'disappeared' what is going on

I got fitted for some irons 3 months ago and haven't had any update on if/when I will see my clubs. Was originally told 8 weeks, then 12 weeks and still nothing, not even a courtesy update phone call. Definitely avoid if possible.

American golf Trent park AVOID rude clueless staff

Range - balls are expensive, top tracer did not work, took ages to track balls. Shop is expensive