American Digital AgencyReviews of americandigitalagency.us

The website development was poor quality, and they outsourced their support to rude foreign staff. I do not recommend this company. They have an F rating with the BBB and a 60/100 rating on ScamDetector, if that tells you anything. I ultimately hired a professional from another company who developed a much better website. Unfortunately, I already paid ADA to rent their hosting server, which they never clearly identified (shared, VPS, dedicated, or cloud), so I've kept a guarded relationship until that expires. Addendum: type americandigitalagency.us into Your search engine and judge for yourself. Based on my search, that’s what I found. I can always countersue if you want to try to hide your incompetence. Addendum #2: Regardless of what these clowns try to do to hide their terrible service, I was personally insulted with one of their workers saying “F… you!” and another delaying the startup of a new website from a superior company. Final update: I entered the company information" American Digital Agency LLC out of Ashburn, VA ID #11418533 into the BBB to confirm the information discussed herein and file a formal complaint. They are unaccredited by the BBB and have several complaints filed with the BBB. The company is likely foreign-owned (Pakistan, India, Bangladesh) based on the owner's name and the terrible support I received.

I recently provided the following review. regarding Ryan Schmidt representing Web Harmony, a brand of American Digital Agency (“Service Provider”) "The whole process was a complete failure. Communication was absolutely terrible with flowery responses that lead to anything other than meeting my requests. The level of frustration for me grew to the point I abandoned the project. Ryan was completely incompetent. A mock was created for the website but nothing but the opening page cover was completed. Literally no deliverables for social media sites, completion of website, business card design and letter head, etc. I paid 50% up front and did not get anything worth that in return. Upon attempting to revive my one page completed website he insisted on the other 50% for services. If your looking to develop a website. Web Harmony is your nightmare waiting to happen. DO NOT TRUST THIS COMPANY. My nightmare began in June 2025." American Digital Agency's Legal Department sent me a "Project Completion and Source File Release Agreement. " Ryan Schmidt representing Web Harmony, a brand of American Digital Agency (“Service Provider”), and Mr. Mark Chapman (“Client”). 1. Project Enrollment The Client enrolled with the Service Provider for the design and development of a logo and website. The Service Provider delivered the logo along with all associated source files and completed the website design and development in accordance with the Client’s requirements and specifications. 2. Request for Source Files The Client requested the complete website source files in order to assign the completion of the website to another party. The Service Provider has agreed to provide the Client with all website source files. 3. Project Closure and Mutual Release Upon delivery of the website source files to the Client:  There shall be no outstanding balance or payment due from either party.  Both parties agree that no further liability, claim, or responsibility will be held by either party in connection with this project.  Mark will delete his review from Google as the matter has been resolved through the revised agreement and mutual understanding regarding the release of website source files.  This agreement shall serve as a formal closure of the project with mutual understanding and release of any obligations from both ends. 4. Acknowledgment By signing this agreement, both parties acknowledge and accept the terms outlined above and agree that this document represents the full and final understanding regarding the project. "The services I paid 50% up front for was for a complete Website including desktop and phone versions, Upgrade to the Logo I developed, Social Media Design and Setup, Business Card Design, Letterhead Design at the minimum. The only completed task was the upgrade to the Logo I had designed and the opening page of the Website. A great example of a company that is more interested in creating a false narrative to cover incomplete and ineffective services. Now they are asking for more information in an attempted to have my review for Web Harmony removed from Trust Pilot despite the fact I have provided Web Harmony an explanation for my disappointment in the lack of service, in the following. "I have reviewed the agreement you sent, and I find it to be inaccurate and unacceptable. It does not reflect the reality of the work performed—or lack thereof—throughout this project." "The lack of original contribution and the overall service quality have been deeply disappointing. Companies like yours have been getting away with this for too long. Covering up the incompetence and lack of service from people like you. It's amazing to me that you still try to take credit. I should have known how problematic things were when I sent you My initial design concepts and you sent back the EXACT design I sent you, acting as if you had accomplished something. And you're still doing it. I will not be signing the agreement in its current form. I expect a more honest resolution regarding the transfer of my website files, and I will be determining my next steps accordingly." They persist in sending the same "Project Completion and Source File Release Agreement"