John D.
This is a scam company
Scheduled two months ahead of time, paid the deposit a month ahead of time. Constant calls before you pay, won’t answer the phone after you do. Day of pick up no show no call. Called in and they said they can’t find a driver (or didn’t try) and won’t return the money. DO NOT use this company or give them money. This is a scam company.
Response from American Auto HaulApr 18, 2024
We're deeply sorry to hear about your negative experience with our company. Our aim is always to provide transparent and fair service to all our customers. Upon reviewing our records, we cannot locate any transactions or interactions matching the details you've provided. We take all customer feedback seriously and strive to address any issues promptly and fairly. If there has been a misunderstanding and you are not the company in question, we appreciate your clarification. Please note that without further details, we're unable to investigate or resolve this matter. We kindly request that you provide additional information so we can assist you accordingly. If you have any questions or require further assistance, please feel free to reach out to us. Thank you for bringing this to our attention.




