abdulsamad A.
Wrongfully terminated twice — no real explanation, no accountability
I have been a KDP author since 2022, publishing original, high-quality books and fully complying with every Amazon rule and guideline. In May 2024, my account was suddenly terminated. I appealed, and Amazon's own team reviewed the case, confirmed it was their error, apologized, and reinstated my account. I was relieved and continued publishing in good faith. Then in 2026, the exact same thing happened again. My account was terminated with no specific evidence, no specific book titles mentioned, and no real explanation. The reason they gave me actually changed across different emails — first they said I had multiple accounts, then later they said it was a content guideline violation. Both accusations are completely false. I sent multiple detailed appeal emails. Every single response was a copy-paste template. No human ever truly reviewed my case. When I pointed out the contradictions in their own responses, they simply replied saying it was their 'final decision' and they would offer no further insight. The result? All my books removed from sale. Earned royalties withheld. Permanently banned from a platform I built my publishing career on. Years of hard work gone overnight — with no proper explanation and no fair process. The most frustrating part is that Amazon's own team confirmed this same mistake once before. Now it has happened again and nobody is willing to take responsibility or even look closely at the actual facts. If you are an independent author considering KDP, please be aware that your account and your income can disappear at any moment based on an automated flag, with no real human review and no meaningful way to appeal. That is not a platform built on trust — and trust is exactly what authors deserve.