AmatteroffaxReviews of amatteroffax.com

I have done business with the company and was satisfied until I ordered brother HL-7860DW printer. The title didn't clearly say it was re-furbished so I assumed it was new. However a verification email prompted me to ask the question and I was told it is refurbished. I did find the wording in a fine print at the bottom of overview. The order was cancelled promptly and that's why a 4 star rating.

The toner cartridge I ordered came quickly and was as described from the web site. The only issue is the packaging was a bit messed up from the shipping process, but the cartridge itself was not damaged because it was wrapped a great deal in bubble wrap. I would definitely buy from them again as long as they keep their prices competitive.

They don't deliver to P.O. Boxes for whatever reason, and this may delay the order, so provide a street address for delivery when placing the order.

This is my second order from them. They checked my history and called to make sure I ordered the right product. Got my order out and to me in good time. Prices are good, service is even better. Delivery was better than expected with a product that works to my expectations.

While I was gratified their customer service advised me I had ordered one genuine HP product and one remanufactured product, and I was happy to be able to switch to both items being genuine HP before the order was paid for/shipped---the prices I ended up with were MUCH higher than another company I've been using. The only reason I switched to AMOF was that I thought I was going to get a better price. Oh well....can't win them all, I suppose!

Purchase good & product good. I was disappointed that instead of just emailing me to ask to fill in a review, A Matter of Fax called first to ask if I was happy before I was offered the option of being emailed a review request. This makes me think that if my experience wasn't good I wouldn't have any option to review and these reviews are very biased.

I was a little hesitant to order from A Matter of Fax after seeing their website. In the early 2000's I would not have been concerned but it looked dated by today's standards. I checked the Better Business Bureau and saw that they had a B+ score so I gave them a try. I've ordered two projector lamps from A Matter of Fax and both have arrived in good condition. The first lamp was delayed a few days because they were out of stock but they called me to let me know and ask if I wanted to cancel my order and receive a refund or wait a few extra days. Overall I have had a good experience with this company.

Really easy to use, showed a variety of photos. I can't say anything about Rma but I did get a call verifying that I was getting the right product.