Singleton F.
Although the item I ordered was not available, they quickly resolved the problem to my satisfaction.
I had originally ordered an older model that their website showed was in stock. It was a refurbished fax machine exactly like the one we were currently using in our office. They called me within 24 hours of my order to notify me that it was no longer in stock. They offered me several alternative options and we quickly had the new order on it's way. Well done!
