Forex Mastery InstituteReviews of alwaysastudent.net

Need refinement and restructure

I participated in the free intro class to Always A Student last night. It was a fantastic class, just what I'd been looking for. The instructor was great as well. Being a black woman I was so excited that there was a black teacher/ owner, Adaeze Duncan, that I could get training from. I excitedly participated in her chats and anxiously awaited the pricing information. So after about 75 minutes Mrs Duncan took a break, while we were instructed to complete our application forms, if we were interested. I quickly went to the form and began to fill it out. After about 22 pages in you had to say if you wanted to pay for the complete course ( I still wasn't sure how much it costed) or wanted a payment planned. There were a couple of different payment plans. I choose the one with the quickest pay off( 5 payment) then I pressed the forward button. I received the message "Please Wait". So I waited. Thirty-six minutes later I figured there must be a glitch in the system. I went back to the live chat. I told them what had happened. They said they would give me a call. I waited for another 30 minutes 😩....I asked again. They said that someone would call tomorrow. This morning I remembered that I had a phone number for them ( it's manned by AI, but it was still a form of communications.) They'd called me earlier on Sunday to check if I was attending that evening. So I called and they assured me that the Co-owner would call me after 2pm (my requested time). It's 8:30pm right now and I'm still waiting for ANYONE from Always A Student to call me. This is very disappointing. However, I'm glad that they've shown me their true colors before I spent my money. I saw all of the happy 5 Star reviews and I'm happy for them. But if you can't do for the least of your clients (pre-client) I can only imagine how many others are slipping through the cracks. Mrs Duncan you talk an excellent game, but your support team is lacking.