Peter J.
Poor Order Status Update - FIXED!
The response from customer support was immediate and world-class! I will now be happy to order from them again. Great job! If an item is out of stock, I expect to be notified before I place an order. Additionally, I do not expect to receive a notification that my "Order is on the way" only to have a follow up email offer a substitute item. First and last order with this company.
Response from AltwellJun 10, 2021
I’m so sorry your experience with ALTWELL didn’t live up to our normally high standards. We’d like the chance to win back your trust and we want you to be 100% satisfied. We’ve reached out via email ([email protected]) or feel free to call 1-855-425-8935 so we can make it right.



