altimetry.comReviews of altimetry.com

I'm 82 years old and having experienced customer service from innumerable companies over the years, when it is excellent, it deserves to be recognized. Needed help maneuvering on their site with my new subscription and Megan G patiently prompted me off to a quick overview and start. In this Covid world everyone seams to be on edge, so it was a pleasure to once again experience excellence.

Called Customer service to get help with a website question. Meg B. helped me quickly and wanted to know if I had any other questions as a new subscriber. She was genuinely interested in helping in any way beyond my initial question. She said we are here to help and call back with any questions.

I called today after watching the video on SynBio. I already have the Hidden Alpha subscription, and wanted to make sure I would get the special reports. Megan Bennett helped me quite a bit. She explained that the reports are already available to me but I was just a day ahead of them being available online. She was both pleasant and helpful. When she told me she was relatively new to your company, I was pleasantly surprised. She certainly knows how to provide excellent customer service! Kudos to Megan.

Meghan Bennett was a delight. She made me feel comfortable and answered all of my questions succinctly and professionally. She led me through parts of the program and how to navigate it. Was very helpful. I am almost sad I don't have more questions so she can help me more. Also, just so you don't think this is some lonely guy needing to talk on the phone I am 71 yo and happily married

First time I called Altimetry. Although I signed up yesterday, I had not received anything via the emails yet, which is almost automatic with other companies, so had to call Altimetry to find why I hadn't received anything. Megan Bennett assisted me in finding Joel Litman's 'Hidden Alpha' reports, etc. which I had signed up for. She was very understanding of my plight and had me sign into the Altimetry site which gave me everything I was looking for. I am now one happy camper. She speaks English, very clear voice, understands what you are saying and is VERY pleasing to talk. Really, I do. She's a good representative of your company and I recommend her for a double raise.

Megan B was very polite and stayed with me until problem was resolved

Checked my Discover billed for over $230.00! I never signed up! FTC here I come.

i have great results with 3 portfolios. I don t understand bad review. but I don t try to cancel. I don t know how the costumer service are good. but the portfolio is rock solid return