altenew.comAltenew introduces elegant designs in paper crafting products and we are proud to create products that help inspire alluring projects/creations.
altenew.com (altenew.com) has 8 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2 reviews with 5 stars · Clear filters
Angela
Great customer service. I made my first purchase of one of their craft your life kits. The background stamp wasn't upto scratch but as soon as I contacted them with proof, they immediately apologised and sent out a new one free of charge. Their international shipping charges are a bit steep, but I'd buy from them again because of the service I received.
Eva J.
I contacted the customer service because the stampwheel had some issues. Since I bought it from a retailer in Germany, I didn't think it would resolve the problem, since some time had passed. But they contacted the retailer and I was given a brand new replacement without any arguments at all. Wow, that's what I call excellent customer service, thanks folks.
