Margo
AVOID Alps Ski School (Martin Yurukov is a FRAUDSTER)
AVOID! I would NOT recommend Alps Ski School Bansko - I badly injured my knee ligament (ACL) because of the instructor’s (Martin Yurukov) incompetence. The INCIDENT happened due to Martin’s inability to provide clear and structured instruction for an advanced exercise. On the day of the incident, Martin asked me to perform an advanced side-bending exercise on a red slope (without warming up and starting from the very top 2600m). While I was capable of skiing red slopes, the challenge was the exercise itself. Martin failed to explain the proper technique, such as how to position my body or what muscles to engage and instead relied on vague demonstrations, simply saying, “look, it’s like this.” As a teacher myself, I know how important it is to explain concepts clearly, and his lack of guidance left me unsure and ultimately caused me to fall and injure myself. After the fall, without even assessing my injury, all Martin cared about was the MONEY! And he insisted on charging me for the full two-hour session, even though the injury happened within the first hour and I was unable to continue. He didn’t even follow up the next day asking how I was doing, further reinforcing his lack of care for his clients’ well-being. SHAME ON YOU! Also, I suppose he was asking me to perform some hard exercises even though I might have not been ready for that because he admitted that he IS BORED with BEGINNERS and he admitted he doesn’t like beginners. Well, this is just extremely unprofessional! Obviously with the improvers or intermediate skiers he can’t provide necessary knowledge which is essential. I’m heartbroken, not to mention, PHYSICALLY INJURED, that I trusted my life to him and can only be grateful it’s not a ligament tear and that I’ve learnt a lesson not to trust anyone and never do exercises without proper understanding what I am supposed to be doing. Also, Alps Ski School is NOT a SCHOOL, there are only 2 people who call themselves that and created a website making money on people who fully trust them. They don’t have a legal location on Google and they are not an organisation. They might not even be certified! I can assure you that Martin is not professional, and I keep replaying all the unprofessional things he said that should have warmed me: when I first contacted him via email and asked about the price as I had first booked with a different school, but thought that I had booked with them and he referred to that school as being of low service. Now, please, describe your service?