Matt
Skewed blood draw #'s, etc
I was never advised by ALPHA MD to fast before having my initial/baseline TRT blood draw. So basically my baseline #s are inaccurate. This was very unprofessional in my opinion. ALSO, I think that ALPHA MD should have included a disposable red plastic medical waste box for used syringes with my 6 month paid upfront order; especially since it's my 1st order with ALPHA MD. Other than these complaints everything else seems pretty much on an average level for a TRT program. Will put in more reviews as I continue along with my program.
Response from Alpha MDOct 22, 2026
Hi Matt, We're very sorry to hear that your experience with AlphaMD has been anything less than excellent. We appreciate you taking the time to share your concerns and giving us the opportunity to address them. Regarding your initial bloodwork, fasting is not recommended for everyone, and requirements can vary depending on the specific tests being performed. That said, we understand your concerns about the accuracy of your baseline results and would welcome the opportunity to review your situation. We also appreciate your feedback about including a sharps disposal container with your initial shipment. It's a valuable suggestion that we'll share with our team. Our customer service team has attempted to identify your account using the name provided in this review but has been unable to locate a matching record. We'd genuinely appreciate it if you could contact us directly with your account information so we can investigate your concerns and work toward making things right. Your experience matters to us, and our goal is to provide a level of service that exceeds expectations, not simply meets them. We hope to connect with you soon and earn your confidence as you continue your treatment journey.