AlphamarinesupplyWe sell outboard motors mostly fairly used engines. We ship far and wide.
Alphamarinesupply (alphamarinesupply.com) has 30 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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30 approved reviews, newest moderated first
Jordan T.
They are the best when it comes to fairly used motors. I do not know about their new motors because i ordered a fairly used 70 hp and i received exactly what was on the description. They have a lot of used motors available. i am so happy for my order and can gladly recommend them.
Robert P.
With the the good and the bad reviews i saw online, it got me really skeptical but i was willing to give a try. I went ahead and ordered a 30 hp with lots of doubts if i was going to receive it or not. Waited 3 days before i could get a tracking number from ABF. I was still very nervous after getting the tracking number because some people complained of another fee. i waited 8 days and my order showed up. I was really surprised and happy at the same time. It was not an easy wait after seeing what others have experienced.
customer
After looking for, finding, researching, and paying for a motor on AlphaMarineSupply I got an email from BlueDart Shipping stating the motor was held up in Customs and needed to pay a refundable custom fee despite the advertisement stated free shipping and never said this was an overseas shipment (grey market). They even said they would pay half if I pay half and would refund me after it got through customs (This is were they would ask for my bank account info). Total and unfortunate scam. Hopefully I can recover but I certainly hope no one else gets taken by this site. If you call the shipping company Google Ring Central "attempts to find" someone and a recording from a lawyers office answers. 15 days after I ordered and the company will not respond to me nor will they clear the shipment through customs without paying more. I am also highly doubtful there really is a motor stuck in customs or that there was a motor to begin with. BEWARE This vendor continues to ghost me and despite there promise of making me a priority I have yet to hear from them, receive my motor, or a refund. Next will be to file a fraud report. Update 6/24/24: Still not a word from this company regarding my motor, explanation, or refund. The shipping company keeps sending me request for money via WhatsApp written in very broken English. The sales rep who was texting me regularly leading up to the sale no longer responds to texts. I am still left with no motor and no money.
Response from AlphamarinesupplyJun 10, 2024
Hi Bill, We apologize for this bad experience. We tried reaching the delivery company and they explained the details of what they wanted. All you had to do was cooperate with them so you get through all of that and receive your package. You are our priority and you already paid for your order so we will try our best to make sure you are well served. We will reach out to the courier and sort out the issues with them or request that they refund the order so we can use our regular ABF. We apologize again and promise to make it up to you. Thanks for your patience.
Jeff B.
I'm being asked to pay more money to get the motor through customs!?
Response from AlphamarinesupplyJun 10, 2024
Hi Jeff Bradley I think we resolved the issue Please can you come and confirm here that this was resolved and we had an understanding? We are no fraud and we try our best to solve your problems.
Dianis E.
Customer service is topnotch , they attend to you and give you exactly what you requested and also delivery is done on time and exactly to the location you provided.
Maureen A.
customer service is great, i received my outboard on time. im really excited