Alpha HormonesReviews of alphahormones.com

Response from Alpha HormonesSep 5, 2026

Joe, we’re sorry our AI assistant felt pushy and that you were left waiting for an email response. We understand how frustrating that is, especially when you’re first getting to know our practice. Our AI assistant still needs improvement. It’s intended to answer general questions about our practice and direct you to our team for medical advice or questions it can’t answer. Texting us at 213-334-4111 is usually the best way to reach our team, though you’re welcome to call as well. You can also contact our manager, Natalie, directly at [email protected]. If you’re comfortable, please privately share what you asked the assistant and when you emailed us so we can look into what happened. Thank you for your honest feedback. We’d appreciate the opportunity to improve your experience.

Response from Alpha HormonesAug 1, 2026

Hi Emmanuel, thank you for your feedback. We’re sorry to hear about your experience. We understand how frustrating it can be when medication coverage is denied. In situations like this, coverage decisions are ultimately made by the insurance company based on your specific plan benefits. Our team submitted the required prior authorization on your behalf, but unfortunately, the request was denied by your insurer. You may still have the option to file a grievance or appeal directly with your insurance company. We’d be happy to help guide you through that process or discuss alternative options if you contact our office. We appreciate your feedback and the opportunity to assist you.

Response from Alpha HormonesJul 15, 2026

We’re sorry for the frustration and the time you spent completing the forms. Our service states (CA, FL and TX) are listed on our website, but we agree this information should be much clearer before the intake process begins. We have updated our appointment messaging to clearly state that services are currently available only to residents of California, Florida, and Texas. Thank you for bringing this to our attention.

Response from Alpha HormonesSep 3, 2024

Lamentamos que no hayas recibido las respuestas necesarias. Queremos recordarte que el pago debe completarse antes de que podamos ofrecer la consulta y los resultados. Para resolver esto, por favor contáctanos directamente. Gracias por tu comprensión.