Alpha WatchReviews of alpha-watch.com

Do not waste your money!!! This looks like a good watch. But the display is terrible! The return policy is 3 days!!! I have not used the watch. Just charged and immediately saw how cheap it was.... Unfortunately, I had a trip to take so on day seven after purchase, I asked for a refund and it was refused. This is a terrible company that will take your money!

Horrible return policy. Only buy if you know for sure that it's right. You only have 3 days after receipt so if it's a gift - be wary of timing. I will NEVER buy from this place again.

SCAM ALERT ⚠️ This company and the watches they sell are crap! And, many of the features they advertise are spotty at best, or don't work at all i.e. the sleep monitoring mode. I've heard of certain companies "sponsoring" people to give their products a positive review...not saying that's the case here, but I've heard of that. Furthermore, you have to download their app in order to use some of the features. I'm one of those nerds that actually reads the "terms and conditions." One of the sections stated that you agree to abide by certain things related to the people's republic of China...screw that noise!!! I'm an American!!! 🇺🇸

Do not buy from this company Customer service is non existent intentionally withholding or non replies They refuse to answer questions on where they are located who owns the company if they are a Hong Kong based company why are there 3 watch apps all seem to be Chinese they will not include parts missing like charging cable they just charge you again they do not have band replacements in the colour purchased.. They are scammers con artists snake oil salesman They know the products are garbage they are nothing short of scumbag criminals Try to get info online it all tracks back to China they are not family owned operated out of Florida either.. no legitimate number to call.. The products are garbage I purchased 4..

Firstly customer support is lacking. I emailed a few times with questions, and all I got back was a message that my email was received and someone would be getting back to me. Secondly, I got the Raptor Pro and Bravo XL. After three weeks, the Raptor Pro quit working -- would power on to a blank screen. The Bravo XL at least is still functioning, but is highly inaccurate. Half the time it tells me I don't get to sleep until after midnight (I never stay up past 11), and during exercise sessions it may or may not give me a heart rate. Overall, a waste of money.

I bought a new alpha gear watch from alpha gear. It didn't last a month. Wouldn't replace it.

WARNING! These people offer a crap product with no customer service. I would mark them less than 1 star if I could! I purchsed the Alpha Gear Raptor Pro for my husgand for Christmas 2023. After 3 months, the rubber watch band broke. I reached out to the company, they offered me a 20% off coupon for any new band. I was a sucker and bought a nice metal band. Then after 8 months, the watch just stopped working. He could use it as a night light (barely). It is a piece of junk. I reached out to the company and was told it was after their 30 days and I didn't purchase the extended warranty. They offered me ANY new watch for $55. If your first watch didn't last more than 8 months, why on god's green earth would I want a new one?! I asked to be contacted by a manager. "I'm sorry, for your inconvenience" was all I got. I tried again and got "Unfortunately, there is nothing more we can do". This is p!ss-poor customer service and they are scamming consumers to take their money and give them nothing but a piece of junk in return. Do not waste your money on this watch. It is great for the first two months and then it craps out.

I had my watch for 6 months and the screen stop working I email them. All I got what's the basic help reset and make sure the plug is in the correct 5v. Then a 25% off a new watch. I'm in correction and I need a watch that is reliable and a company who can back up there products