Alpha WatchReviews of alpha-watch.com

DO NOT BUY FROM THESE PEOPLE FOR ANY REASON!! Their customer service is non-existent!! They will not honor their return policy!! DO NOT BUY FROM THEM!!

Watch was really cool at first then it quit working. customer service was no help at all. They had me go through a series of testing and nothing worked. There solution of course is to buy another warranty and another watch from them at a discounted price. seriously? people be aware!!!! My watch was only 6 months old.

I brought a watch from this company last year and the watch just stopped working after 2 months. You have to hold the charger to the watch perfectly or you can forget about it getting charged. They know exactly what they’re doing. Good advertisement to wheel you in , JUST TO RIP YOU OFF .., My broken watch looks good sitting in the dresser drawer because that’s where it’s been ever since..

Warning! Purchased this watch as a Christmas gift at the beginning of December so obviously it was not used until the end of the month about 20 days later the watch stopped working, the watch was great up to that point so obviously we wanted to get it replaced. Their customer service is the worst I’ve ever encountered. I attempted to exchange my item and they were like is past 30days so you need to pay $55 to get it replaced. I was asking for an exception as obviously its a product quality issue. They ignored my requests and then responded with the same scripted response. Their customer service is beyond frustrating. Terrible experience. Do not purchase from them, not worth the aggravation. I would give 0 stars.

Of course after 30 days the watch no longer works. I contacted customer support and of course I got the same response that seems to be common amongst other people. If I could give this watch a half star I would only because it lasted for probably less than 30 days. Please if you read reviews DONT BUY AN ALPHA WATCH They do not last .. Completely disappointed..

Poor quality abd customer service. Band loop broke within a week and wanted me to buy a new watchband would not replace it. Be careful as they dont cover any issyes if its past 30 days no proper warranty unless you buy one. The build quality is not as advertised

I received the delta pro for Christmas in 2023. I lost the original charger so I ordered a new one from the company. The new charger, you have to hold against the watch to charge it. I emailed the company for advice, and of course my 30 day warranty has expired and since I didn't order the year warranty, they can't help me. I have emailed multiple times, but come up with the same results. So, I will get a Garmin or Galaxy watch. At least they help the people buying their products.

This company is a complete sham. I have contacted them numerous times to get an RMA and nothing. Watch is a POS and so is the company, they will not last nor will the watch