Jenny B.
SCAMMERS? ORDER PLACE, NO MANUAL, NO REFUND
I placed an order on 4/8/2025, never got the manual. I sent an email to customer service on 4/13/2025 asking where manual was since coming as PDF. Their response, we are still looking for the manual. On 5/4/2025 I asked for a refund since it had been a month since I placed the order. I was told on 5/4/2025 that I would promptly be reimbursed by original method of payment, which could take 5-10 business days. It has now been 21 days since this email was sent and NO REFUND has been done.
Response from AllusermanualsJun 1, 2025
Hi Jenny. Thank you for your order and we sincerely apologize in the delay in our refund. A full refund has been issued to your account and our customer service manager has been in touch directly to discuss any further concerns with you. We thank you for your patience.



