Bobbi R.
I created an account because i received…
I created an account because i received an offer for a free spins welcome bonus. To my surprise i actually won which is rare with those offers. The play through amount was insanely high. I can’t remember exact numbers on what the free spins won but i know it was under 300 and the play through was $3800 bets with no bet over $1 counting toward the play through. At that rate it took a good 3 days of consistent playing during all my down time to complete but i completed it. The max cash out was $100 and that’s great i would love to get bonus money but that’s not how it went. I went through the verification process which was, verify my ID my debit card even though i has never made a deposit, and i did that waited a day messaged support with is slow as well. He said i needed to rectify my debit card. So i did and then that mean more waiting so 2 more days goes by and i get the message my account documents were received and verified but now they need a picture of my mail for proof of residence. The mail has to be dated within the past 3 months. I thought to my self, you have my id with my address, my debit card also going to the same address, selfies to verify im me not mail. Against my better judgment i sent it and then once again, waited 2 more days for them to verify that. It came back verified but then i needed to send a minimum of 35 dollars and it had to be a bit coin deposit before the could do my cash out. I looked them up to see they are a black listed online casino and felt dumb for sending all my info. I questioned them about their prices and they removed all the winnings. Personally my experience was horrible. I spent over a week on playing and verification to get nothing in the end but time wasted.
Response from All Star SlotsSep 15, 2026
We’re sorry to hear you’re unhappy with your experience. As explained during your chat, accounts funded entirely through no-deposit bonuses require an approved deposit before a withdrawal can be processed, as outlined within our terms. Our Casino Hosts remain available 24/7 via Live Chat should you need any further assistance with anything you may need.