AllservicemovingReviews of allservicemoving.com

Booking done in September, shipment supposed to depart in February. Repeatedly misled about agents, payments, and cargo location. Communication is inconsistent, staff gives excuses, and documents are never provided. No confidence in delivery.

I regret to share my experience with this company we contracted for a move from the US to Algeria. Our shipment, booked last September, has faced continuous delays and a complete lack of transparency. In October, we were informed weeks after booking that the initially contracted agent could not handle household goods. In November, we were told the shipment would be handled by another agent, but despite following all instructions, the cargo was still not accepted in Algeria, and we received no updates for weeks. The company repeatedly promised departures and estimated dates, but these were never confirmed, and we have no proof or tracking information. Communication has been extremely poor, with contradictory information, unresponsive staff, and requests for payment without any supporting documents. Even their local partner in the USA had no knowledge of our shipment, highlighting a lack of control over the operation, despite ALL SERVICE MOVING saying that they delivered the cargo to them. Horrible service !

I had a terrible experience with All Service Moving and would give them 1 star if I could give less. After my move was completed, I paid the final invoice on October 7th, totaling $1,478.45 (after deducting my $100 deposit). John U., the mover, gave me a receipt showing this as the final amount. Then on October 8th, I was hit with an unexpected extra charge of $92.50 for no reason. I called All Service Moving several times on October 8, 9, and 12 to resolve this, but no one ever picked up. Their voicemail said Alexis would call me back soon, but no one contacted me for over a week! I had to escalate this issue with my bank (Chase) and dispute the charge. This company is shady and untrustworthy – they will charge you extra without any notice or explanation. Beware and carefully check your bank transactions after using their service. Do yourself a favor and avoid this company to prevent falling into their trap.

Arrived late, only two young guys, broke my stuff and dingged the walls and the company did nothing.

Zero stars if it was an option. All Service Moving completely botched our moving job. They arrived late and without enough people to efficiently handle the move. Their movers tracked dirt and damaged our carpets at both the home we were vacating and the home we were moving into. They broke thousands of dollars of our furniture and caused damage to the walls of our home, which we still have not been compensated for. Further, our sectional was taken by one of our movers without final approval from us and then it was denied by their crew lead. We hired All Service because we had a good experience with them prior but this last hire was the worst thing we ever did. Stay away from this company if you want timely, professional service and if you don't want your belongings and home destroyed with no accountability.

Shady company, look elsewhere. I went with them based on price and that they were “highly rated”. According to the estimator, I needed 1 truck. When moving day came, they couldn’t fit everything in 1 truck. In fact, it wasn’t just a little bit leftover, but quite a bit. They had someone come out the next day to pick it all up and would later pack it on 2 pallets at their warehouse that I had to pay to ship across country. I didn’t have any other options since we had to be out of the house and were moving long distance. The items on the truck made it on time and safely. It was the pallets that never arrived. When I finally called to check the status (2 weeks after they were picked up), I found out they were just sitting in the warehouse and weren’t shipped yet. They hadn’t even gotten an estimate of the cost. Then they gave the wrong phone number to the 3rd party company that was transporting it so they couldn’t arrange delivery because they couldn’t get in touch with me. Finally the day came to have it delivered (6 weeks after pickup) and the 3rd party transport company asked if I had packaged the pallets up myself. I said no, the professional movers did that we paid. He said it was one of the worst jobs he’s ever seen and kept telling me it’s just items and they can be replaced. He also made a point to give me detailed instructions on how to file a claim for broken items because he knew things would be broken. The 3rd party transport company pays for 100% replacement value but normally works with the shipper, not receiver. I filed a claim with the transport company anyways and reached out to All Service Moving on it. All Service Moving said they would pay me the full amount right away if I signed the incident waiver signing away my rights. This included not holding All Service Moving responsible for anything related to the damage as well as not be able to post any negative review, rating, post about them. I’m sorry, what?!?! Due to their negligence and incompetent job, items were damaged and I can’t share that to prevent others from experiencing the same? Obviously, I refused to sign. I kept my claim with the transport company. Although our claim settlement was only 1/3 of what I was asking for, I’d rather receive the lower amount and still be able to write this review so others are warned. Let this be your warning to run away, far away from this company!